"scamers, dont buy in this company, the company will stolen your money with broken products and dont refound you money SCAMERS"
"Placed an order on Dec 1, was told May take up to 30 days, five weeks later I can’t get a reply to emails or calls. Don’t waste your time with this merchant "
"Easy to navigate web site. Good product. Prompt delivery."
"When the company installing our wood stove couldn't seem to get a liner for our chimney, I decided to research for myself. I found Chimney Shop and they had just what we needed. I asked if they could get it to me quickly and it showed up in days, not weeks, like our installer had said it would be! Sadly, Ehrhart Energy still hasn't done the install and here we are on Christmas morning with no wood stove. I just wish they provided the kind of service I got from Chimney Shop. THANK YOU. We will be loyal customers and tell everyone about the great service we received. Hope to tell you soon that we are actually using your product!
Chilly in Upstate NY,
Cheryl"
"The credit card we use has a billing address of a PO Box. It shows that we can not use a PO Box when checking out, so i put physical address and it would not accept. Tried and put PO Box where it says not to and it went through. Included shipping address in the comments"
"Check out was a lengthy process "
"i found a outdoor fireplace from a manufacturer's website and they linked to purchase from several online distributors. contacted a couple and Shop Chimney was the fastest and friendliest in their response."
"Went smooth! Easy to use."
"I was looking for specific fireplace doors for a superior fireplace insert. You had them at over 100.00 cheaper than I could get them on Amazon! I'll definitely use you again for any additional needs."
"User friendly online shopping."
"Easy to use website. Better pricing than local store and other websites. Free shipping too!"
"Had my questions answered and placed my order"
"Thank you to Scott, he was wonderful! Very good customer service!!
"
"Scott and Ryan rectified an issue in which they corrected with the correct stove and went over the top to help. Job well done!"
"Very simple process to order"