ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2019-11-30

Excellent

"This website has the best overall customer service for the products I love. Thankyou and I will continue shopping here "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-16

Impeccable Customer Service!!

"My package was stolen from my doorstep & shoecup sent another pair the NEXT DAT free of charge and responded o my inquiries promptly. The gentleman I spoke with was so nice! I will certainly be ordering again!"


Verified
5/5

2018-05-14

I found my new favorite online shoe store.

"I bought the 4" HEEL CUTIEPIE-13 BLACK-WHITE and absolutely love them they are beautiful. The price was very reasonable against the competitors and I didn't have to wait long to receive my package. The shoes were well packaged with no damage to the box. The shoes were also well wrapped with the tissue paper. Overall very happy and excited. Thanks so much. I have my eye on another pair of heels."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-04-25

Bought some shoes and they didn't fit

"I bought some Trashville shoes from shoecup.com. I am a size 8 1/2 so I ordered a 9 from them. When my shoes got in the mail I measured them and they measured 10 1/2 inches long!! So I brought this up and they shipped me a size 8. The size 8 measured 10 inches. These people don't know how to measure shoes and there was little to nothing to help me return the shoes. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-04-19

Excellent!

"I ordered 40 pairs of shoes for a charity event. They all arrived in a timely fashion with all sizes accounted for.
Great service when I called with questions.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2018-04-08

Got what I ordered but I can't use what I ordered

"I received what I ordered (black two-inch pumps) in a decent amount of time but I didn't get any shipment or delivery notifications via text messagelike I signed up for on the Shoecup website. Also, the website told me to order two sizes larger than ladies' size shoe in order to fit me so I did that (ordered size 15 since I'm a 13 in men's) and the shoes that I got are WAY too big on my feet so now I have to return them. I don't think I'll order shoes on here again since I really don't know whether any of the shoes really fit me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-04-03

Shoecup never lets me down!

"This is my second time ordering from Shoecup and once again they defied my expectations by delivering a world class product! The material, quality and overall aesthetic of the shoe left me in awe! Shoecup is definitely my go-to for shoes!!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-04-01

Love my heels!

"My shoes fit perfectly and I love the color! Great purchase!!"


Verified
5/5

2018-04-01

Awesome

"Billy (or Bobby?) was so helpful on the phone and rushed to meet the deadline for next day delivery. Thank you!!"


Verified
5/5

2018-03-28

Awesome!

"Everything was perfect and arrived quickly."


Verified
5/5

2018-03-26

Very impressed

"Delivery was faster than I expected and I love my shoes "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-24

70's party theme...

"I am having a 70's theme party which I was looking for a rare pair of platrform shoes to wear. After locating the shoes on line and placing the order, they were delivered to the location requested. "


Verified
5/5

2018-03-21

Superawesome

"Awesome shoes, quick shipping, good prices!"


Verified
5/5

2018-03-14

Excellent all around

"Ordered a pair of high heels from Shoecup and they were very promptly delivered and exactly what I asked for. I would definitely order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2018-03-12

Satisfied

"Product(shoes) are great look, good quality. Definitely met expectations. Wasnt happy with lack of recognition upon returning, or the packaging of 1 pair, but again the product and price are marvelous!"