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Product & services pricing
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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified
1/5

2008-08-08

"Although their website states shipping will occur within 2-4 days, my order placed last month is still "in process." Customer Service, when asked, said that my item was on backorder, yet this information is not provided to other unsuspecting customers who will expect timely delivery. Hopefully my order will arrive someday..."

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Pricing of products and services
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Verified
1/5

2006-05-22

"BUYER BEWARE!!!!! I made an order in February, I still have not recieved my purchase.
My order status says, 'in process'. Unless it takes them more than 4 months to process an order, I've been ripped off. If, by a miracle, I recieve my purchase it will definitely be the last!!!
"

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Overall quality of the company
Pricing of products and services
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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
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Delivering products on-time
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Being updated on the exact date the delivery was sent
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Ease of checking delivery status
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Overall customer service
Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
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