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Verified
1/5

2016-05-26

Customer service is below poor

"This company on the front of their website says they have a free SMTP relay service. But the catch is that when you sign up for the free service they will just deny it for NO GOOD REASON. Tried for 2 days to register jumping thru all the hoops that their useless CS personnel asked me to go thru including answering questions already answered and going so far as making me go thru the entire registration process an additional 3 times only to have my registration denied for the following reason.
We are sorry to inform you that your registration did not match our internal criteria, cooperation is not possible.
Their customer service is barely able to complete sentences in proper English and all the responses you do get from them that are not canned are useless.

Unless you are looking for a good test of your patience I would recommend staying as far away from this company as possible!
"

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