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Verified
1/5

2008-07-01

"I ordered a game and I was waiting over 3 weeks. The company did not reply to my e-mail. The order had been canceled and I was not notified. NO STARS!"

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Verified
2/5

2008-02-12

"They do not list availability on their site, so you're pretty much gambling on whether or not the item will be in stock. Took them two days to let me know the item is not in stock. But if you're lucky and they have it, the prices are low."

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Verified
5/5

2004-03-03

"They had the best shipped price on a car stereo installation kit that I needed. Ordering was easy. I received the exact item I ordered, and it arrived just 1 day shy of a week. I also received a tracking number when it shipped. No complaints, I would buy from them again.
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
Delivering products on-time
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Overall technical support
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Resolving problems
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Making decisions on their own
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Overall customer service
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being easy to reach
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Overall web site
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5/5

2003-07-08

"Delivery was fast but no notification of shipment for tracking."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability