"Tried to take survey today but for some reason the website wouldn't take it. My technician's name was Dave N., Hampton Roads, Va. Excellent technician. Very knowledgeable, polite and professional. He arrived on time, provided me with an estimate before he started any work, made recommendations as needed which I accepted. Would not hesitate to call Sears again or to recommend them. P. Bibb"

"Service representative was very knowledgeable and respectful "

"The Technican did a great job, I would return to sears again thanks very much to Asuncion Asuncion Bravo, jAMES Vauss"