"Wow, hands down one of the best businesses that I have yet dealt with. Order some Blair's 3am hot sauce from them on March 14th. It came promptly on the 19th. The communication was great. The emailed to let me know that they shipped it and the packaging was amazing. They could have shipped a raw egg in that package and it wouldn't have broken.
The sauce I got "Wasn't really meant to be opened" according to Blair, but I decided to open it anyways. Well to make a long story short, after spending an hour trying to get the bottle opened, it broke. It shattered in my hands, cutting my finger and covering my hand with a hot sauce that is rated at 2million scoville units. I wrote an email to Rick, the owner telling of my unfortunate accident. The next day he calls me to help me out with BLAIR (the guy that makes the sauce) conferenced in. Talk about customer service.
Needless to say I am getting a replacement for my host suace, and no I am not going to try to open it.
I am making another order with them right now."