"Couldn't find specialty needles at local dealer. Found them at schmetzneedles.com. It seems they have just about every household needle available. Minimum order is $20
but free shipping was nice. quick shipping. They caught an error with my shipping address (wrong zip) and had it fixed before I even emailed them"

"CS responded to my emails selectively.

One day after placing my order, I sent an urgent email to them requesting to add an additional item (jersey needles). The order had not shipped yet.

I never received a reply for that. 3 days later, the order was shipped. I queried if there was a confirmation number. This, the CS replied in the negative.

It turned out that they did add the item to my order, but did not let me know. After waiting about 3 days for their reply, I decided to order the stretch needles together with some other notions which I was already planning to get from another store. I did not want to risk having to pay shipping to order the jersey needle again if the order wasn't changed in time."