"I paid a lot of money for a dress for Christmas. It's been nearly a month and the order is still processing. They won't respond to emails. Their refund policy is exchange only, but I don't want an exchange, I want to get my money back and to buy from a better vendor."

"This store has got to have the WORST Customer service EVER! They also have shady policy regarding their Petticoat dresses and its specifically because the sizes are WRONG and they know it. Everything you send back, even when its THEIR mistake is charged a restocking fee EVEN WHEN YOUR YOU'RE TRYING TO MAKE AN EXCHANGE! Don't bother trying to call either cause No one ever answers the phone and their answering machine is full so you can't leave messages. I called for 3 weeks and this was the deal everytime.Also I have sent over 4 emails, they NEVER responded! The material on some of their pin-up dresses (unfortunately I bought several at once) is CHEAP and can go for up to $150.its not worth more than $20.The Petticoat dresses run ENORMOUS and the pin-up dresses, same Size was almost too small. I'm a 4 and these dresses were an 8 based on their online chart. Go to Uniquevintage.com or StopStaring.com for these types of dresses.Stop staring dress tend to have size issues based on the different materials but they are awesome as far as Customer service, sam goes for Unique Vintage. Starlets and Harlots should just give it up!"