"I have bought two boxsets of dvd's from SavingCity.net. The first order was ok except for the fact that some of the dvd's freeze in some places and that after being watched just 4 times, the quality seems to be decreasing.

My second order was terrible. I recieved the dvds alright, but every single dvd jumped or froze so often that the only reason I could understand anything that was happening was from putting subtitles on. I contacted SavingCity.net and was given a return address to send them to (after a couple of weeks). I posted the dvds and haven't heard anything else from them. I email repeatedly but no response. So now I am down over a $150 and have nothing to show for it.

Stay Away From This Company. You Will Most Likely Lose A Lot Of Money"

"Without fail the experience of returning defective products and getting customer service to resolve is absolutely the worst experience with a company I've ever had. To date 12 replacement discs have not been returned to me for the defective dvd discs I returned to CHINA!as instructed. I have been told the defective units were received in March 2007. I have emaied numerous times, have called a phone # Canada office!that no one ever answers and I am utterly discusted with such lack of concern for resolve. I hope this will get resolved very soon by the customer service saving city management. Thus far I don't know if there is a management team or individual there? who cares to respond favorably to my request for resolve of the matter. "

"Warning

savingcity - do not be fooled by its name

This site which is theoretically based in Canada but charges all customers credit cards on day of order in US dollars is a web site that neither delivers the cheap theoretical multi zone DVDs it advertises nor replies to customers although its home page is regularly updated

http://www.savingcity.net/
"

"This site is TERRIBLE. Sent me The Shield 5th season: Six discs and only one of them worked on my DVD player, three on my computer's DVD player and two would not work at all. Customer service has been unresponsive. Check the Better Business Bureau for the site's track record and I promise you the results of your search will offset the value in the money you would save shopping with this "company." Definately not worth the risk. Don't make the same mistake I did."

"I was somewhat nervous about ordering the foreign manufactured DVD's so I called Saving City and was assured all DVD's guarenteed to work on any DVD player, region free, blah, blah, blah, same stuff on web site. OK, so I decide to go ahead and order, I purchased two DVD box sets for Christmas gifts. Surprise - DVD's did not work in my DVD player, tried another one, surprise didn't work in that one either. Checked the web site for return information, web site indicated to contact Saving City for return information, which I did on 12/26. I was informed that I had to mail the DVD's back to China and they would refund me as soon as they received them.
I was not pleased that I had to mail them back to China. I knew the DVD's were manufactured in another county but I can't say that I completely understood they were actually mailed from that county. Silly me for thinking they were mailed from the company address in Canada. Now I understand why the returned information on the web site says to contact them. If people knew they had to return the merchandise to lets say China, they most likely would not order, especially if they knew how much it costs. The cheapest way is economy - 4-6 weeks by boat (more likely 2-3 months), no guarantee or confirmation the merchandise will ever make it to its destination.
Hope you really don't need that refund, not only are you out the merchandise but also the high cost of shipping. The best thing is if you are lucky enough and the merchandise actually makes it back in 2-3 months, good luck getting them to refund you.
Anyway, I decided to ship the items back to China certified air mail. I have confirmation the DVD's were delivered on 1/17/07 and on 1/22 I notified Saving City and was told that I would be refunded sometime during the week of 1/23. It is currently 2/2 and despite my numerous e-mails to Saving City I have not heard from them nor have I recieved my credit for the returned merchandise. I have filed a complaint with the Canadian BBB.
BUYER BEWARE - it may be cheap but you get what you pay for - just pray you do not have any problems with the merchandise.
Good Luck!"

"I placed an order with this company on Tuesday 6 January 2007 and it arrived direct from China the following Friday. I received an email containing the tracking number with my confirmation and I was able to track it all the way from the factory.

Being the first order from this company and not knowing what to expect after reading the previous review I was somewhat dubious about it but figured if the product was good quality it would save me a lot of money.

Examining the product upon its arrival I am more than impressed with the packaging and quality and am already planning my next order with them.

It does state on their website that any faulty discs will be replaced but you as the consumer are responsible for the freight cost to send them back to the required country. In my purchase I have over 40 discs to watch so it will take me a fair bit longer than the 30 day return policy they have.

They state on their website that the specials (which is what I ordered) are foreign manufactured and may have foreign writing on them. I was very pleased to see the discs and disc menus were all in english as well as the writing on the box.

Very very pleased with my purchase!"

"Good prices on DVD series. Vary slow shipping(took a little over 3 weeks for delivery) If you have a bad disc they want you to ship it air mail back to China . This process is costly and takes a lot of time to get the replacement disc back. I did not want to spend any more money to send the bad discs back."