"Parts came very quickly and customer service response was immediate."

"Easy to use website, good discount, convenient pickup."

"ok, nothing really special, when we ordered the part it did not give ETA, that would have been great service , "

"Someone stole one of my wheel caps for my 2020 Toyota Corrolla Hybrid, I called the parts department at the Santa Cruz Toyota dealership and a woman gave me the Part # and said I had to drive over and pay for it ($134) before they could order it (she said they don't do credit card transactions over the phone) and I would need to buy it online. I ordered the Wheel Cap online on November 29th and found that if I had it shipped to the dealership it would cost $134 but if I had it shipped to me home address it would be $91! I had it shipped to my address and waited 2 weeks before I called the dealership and they couldn't find it. I called back the next day and spoke with Mani and he searched then asked it he could call me back. He called and said he found it hidden somewhere and gave me a the UPS tracking number. It arrived yesterday...15 days after I placed my order,...and I had to track it down. Not good customer service."

"Everyone in the Parts department was excellent, helping me get what I needed for my DIY Hybrid repair.
Thank You!"