"I was looking for a Marantz SR6013. Being last year's model, they were discounted in quite a few places but a lot of them looked a bit shady and/or charged for shipping.
Safe and Sound offered free shipping and had great reviews here so I decided to pull the trigger. They even offered Affirm as a payment option with some plans offering zero finance charge. Another big bonus: they didn't charge me state tax.
No problems with ordering. Did it all online and felt no need to call customer service. Shipping took a while but it had to go across the country on Thanksgiving week. Package was shipped in factory packaging so people could tell what's inside. But the delivery required a signature so not that big of a deal. I still give them 5 stars."
"The best price on Martin Logan speakers open box -received brand new In one day-unbelievable !
I love my new speakers !!! Thank you Safe and Sound HD"
" Very happy with their service. Highly recommended."
"It's very comforting to know that businesses like Safe and Sound still exist. They truly are passionate at what they do and provide extraordinary customer service. Been doing business here for over a year and will continued to!"
"Online purchases of big ticket items always carries a bit of anxiety.. Well these guys do their best to squash any you might have.. Great great communication and they seem to care about the customers more than most..
Shipping time was also very good, had product 3 business days after purchase.. (that is always a blessing)
Absolutely know that if there is a problem, they will go more than out of their way to fix it to your benefit.
I would order from them knowing you will be happy at the end of the day... what a nice change of pace over discount sites that either do not have the items or are less than communicative or are selling outdated products. I love finding good vendors
Big Thumbs Up for these guys!!"
"I'm very pleased with David at Safe & Sound. I placed a big order for Polk audio speakers. I received order confirmation immediately, however I was nervous that the items I ordered were not on stock ( I shopped two other "online" dealers and found they were on back order days later after placing my order literally holding up my project for weeks. ) so I decided to make a call. David answered, I provided my order ID he checked stock and promised me everything was in stock. He even offered to run into his ware house and touch them to make sure. I've never felt this type of personalized service.. He even told me my order would ship same day even though it was placed after 3pm. ( 3pm is sshqs deadline for shipping according to the email confirmation) He said he would squeeze it out for me because he knew I was in a rush. I really appreciate all that you have done and you have earned a customer for life. Thanks for making my week David."
"Very impressed with everyone at safeandsoundhq! I was looking for the Yamaha RX-A3030 4 zone AV receiver. They had it in stock and at a great price. They are also an authorized dealer to boot! They shipped it quickly and it arrived as expected. Later I left a question about some other things I might need on their chat line (closed at the time) and received a call back the next day. They took the time to ask questions and understand what I wanted and my application before making suggestions. Wonderful experience, they are at the top of my AV go-to list now."
"I shopped for the new Onkyo NR3009 and a few weeks later the flat panel KEF surround speaker system T301 (7.2 surround(custom) plus sub-woofer and speaker stands.
I found Safe and Sound's website on an internet search. By far, they had the lowest prices anywhere on the internet. I contacted them to make sure the Onkyo product was not a open box or foreign warranty product; they assured me that this was a brand new Onkyo made for the U.S market with a U.S warranty. So, i decided to take a chance and place an order based on the positive reviews of this site.
I am extremely satisfied with the product. The sound is amazing. Their customer service, price, and shipping speed is excellent.
Because of my positive experience with the Onkyo purchase, a few weeks later I contacted them to purchase the KEF T301 speakers, sub-woofer and speaker stands for a 7.2 system setup. They advised me to get these speakers for their looks and sound. they were exactly what I was looking for. They were very honest about other, more expensive speaker systems, and helped me pick the right system to meet my taste and specifications. These speakers sound amazing and the aesthetics they bring to the living room are probably the best out there, no clutter and no clunky looking speakers.
If you are looking to buy new electronics at the lowest possible price, this is the place to do it. They really took care of me and helped me save lots of $$$. "
"I ordered a pair of TC80I. fast delivery. Thanks. Will do a business with them again."
"I’ve recently bought a pair of the LSi15, LSiC center, and LC80FX in ceiling surround speakers.
After reading some of the reviews about High Decibel I didn’t had much confidence in buying from Safe an Sound; I relayed my concern to Mike form Safe and Sound which assured me he was wrongfully associated with High Decibel’s site and that I should expect the best of service. I was convinced and placed the order. The price was the best I could find online after extensive research, and all with full manufacture warranty - my only conclusion is that Safe and Sound works on very low margin and believe in fair and honest pricing.
I got my order in a timely manner; I was only billed as items left the store all long getting updates from Mike on expected delivery and before charging my credit card as items left his store. All and all I would (and already have) recommend Safe and Sound to all my friends, I got the best service I could hope for.
Mike proved his word means a lot I would defiantly do business again with Safe and Sound.
If any of you have concerns about buying from Safe and sound you are welcome to e-mail me to ****@**** and I will share my shopping experience with Safe and Sound in more details, just indicate “Safe and Sound” in the subject as it all goes to my junk mail folder.
Thanks aging Mike for a great service and for potting up with all my questions!!!
P.S.
If you’ll try to write a review you’ll see that you need an invoice of a recent transaction with Safe and Sound to write one.
"
"Wonderful experience with Mike the owner, these guys actually take the time to talk to you and explain how things work, and most IMPORTANTLY know what they are talking about,no fluff here, they're extremely honest and trustworthy seller, would buy from them again in a heartbeat, and plan on telling my friends. Purchased Polk LSI9's, anyone on the fence jump off and buy, I also own the Definitive Technology SUPERTOWERES, $2000 a piece, and these speaker come so close that it makes me wonder why I spent so much on the Mythos Supers, Mythos ten center, Mythos xl gems, over 6k. Thank you again Mike, and I'll see you on the next run, adding to my fine collection of earful sin, cheers."
"I have ordered a number of electronics from Safe and Sound and they have always provided a high level of customer service. They respond to emails very promptly and are easy to each on the phone.
I incorrectly ordered two 50" 450 series Samsung Plasma TV's thinking they were 1080P. I had no problems returning the TV's and Safe and Sound quickly replaced with the 550 series / 1080P at their typical lowest on the net prices.
Eric Krohn
Austin, TX "
"Excellent service, bought a Samsung TV, the private shippers had damaged the tv screen. Samsung never cooperated. The Safe & Sound guys stuck with me, actually convinced the distributor to upgrade me to the next model. Very Honest People. Enjoyed doing business.......H. B. of Orange, Texas......"
"Safeandsoundhq,com is the best online shopping site iv found so far! Safe and sound is a "mom and pop" shop based out of mass. I personally would love to do business with them everyday, i wish they sold food! haha. If your looking for a great deal and awesome service you definitely wanna hit up these guys. When you call you can talk to about 5 different people, its not like they have 1000 employees, the head sales guys are mike whose the owner himself, dave, gary, or james.
Again highly recommended, and very nice people."
"I purchase a Samsung PN58B550 from Safe and Sound and the customer service was top notch. I was talked to on the phone Like they were one of my good Friends. The TV shipped promptly and delivered safely. They followed through with tracking and I just recently bought a Yamaha receiver which I got a great deal on. This company is the real deal!"