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1/5

2021-05-18

Beware this company. Chance of getting product 50/50 refund....... If problem, after 1st email...No responses from them.

"I bought a sigma 85mm f/1.4 dg dn art lens (sony e) From s-world electronics. $1,264.88 Mailing address: 2 County Court BLVDSuite # 400BramptonON L6W 3W8 (I believe this is a mailbox address) My Order #1129998 Placed March 6, 2021.

Paid Half up front and the second half of the payment was supposed to be on shipment. Paid for the second half, (the product was always supposed to be in stock the day I ordered it. Received no product a week later. I wouldn't have been concerned, but, they said when they take the second payment, that means they are shipping. I emailed them 2 weeks later, and they said sorry, they are trying to manage a lot, and they will ship next Wednesday, or refund that Friday. Nothing. Emailed back to find out, what the delay was, it was their commitment, not mine, but..... no response, the date now is May 18, 2021, and I have received no response at all from them. TERRIBLE CUSTOMER SERVICE if they have a problem, they stick their head in a hole and wait for you to do a chargeback.
"

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1/5

2021-05-06

SCAM

"i paid etrasfer for a new phone and they said it will be shipped out on 2 weeks. i waited and no phone. they sent email
Hi Allen Small,
Hope you are doing well,

Please accept an apology for the inconvenience.

We would like to let you know that we are trying to manage everything to complete transactions on time but unfortunately it is taking time.
By any chance if you don't get updated with tracking details till Wednesday then Wednesday evening your refund will be processed.

Regards,
S World Electronics
2 weeks later no money no phone. SCAM, SCAM, SCAM
"

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1/5

2021-04-01

Stay away unless you want to risk your money !

"Think carefully before you deal with S- world electronics INC/Marketplace !!!
Read all the reviews !! This is really bad!!
Order was placed March 12, 2021 and 2 weeks delivery. Unable to contact them via chat, email or phone. Then after a week of trying to contact them , they came online and told me things are back to normal and told me I will get my phone Monday April 12, 2021. See the chat below. I have no tracking number and no phone. Can you trust a company like this with your order? Think twice before you order.
Wasted a lot of time and energy dealing with them. Whatever Jai told you about delivery date can not be trusted. Unable to contact them since Monday April 12, 2021, selectively off line.

Conversation started on : Friday, April 09, 2021, at 00:40 (GMT+0)
[00:40] S World Electronics: Welcome to S World MarketPlace, if you need help simply reply to this message, we are online and ready to help.
Say HI to know more...
[00:41] Andrew: Name : Andrew
Email :
Department : New Sale
Comment : Hello
[00:41] S has joined the conversation
[00:41] S: Hi
[00:41] Andrew: Is this Jai?
[00:41] S: Yes
[00:41] S: Jai here
[00:41] S: Your order already left
[00:42] Andrew: I did not receive any tracking detail
[00:42] S: Yes, going to receive soon
[00:42] S: I have today's shipped order list that's why told you in advance
[00:42] Andrew: order is with courier now?
[00:43] S: Yes
[00:43] Andrew: When can I receive the phone?
[00:43] S: Monday
[00:43] Andrew: by FedEx?
[00:44] S: Yes
[00:44] S: by FedEx
[00:46] Andrew: What if I don't get the phone by Monday?
"

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1/5

2021-04-14

STAY CLEAR OF THIS VENDOR

"After two and a half months of waiting and countless promises and excuses ("it's Canada Post fault", "we'll ship it next week", "no, we'll really ship it next week", "we will reimburse you 5% of your purchase due to excessive delays", etc.), I requested for my order to be cancelled. Only then it was shipped within the next 48 hours. Nevertheless, the order was incomplete (missing one of the items). When I emailed them informing them of this situation, I received no answer. When I called, they promised me they would send the missing item and process the reimbursement within the next couple of days. I called them several times more and it went straight to voicemail. Sent them messages through their website but didn't receive a reply. When I post on their Facebook page, they delete my posts. Almost 4 months after placing the order and over a month after receiving some of the items, I'm still waiting for S-World Electronics to fulfill the order. As a consequence I have now opened a claim in Better Business Bureau and my next step will be suing them at Ontario's Small Claims Court. My advice to you: SAVE YOURSELF THE HEADACHES AND STAY CLEAR OF THIS VENDOR."

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1/5

2021-03-28

Rip Off

"Gave them my money for a nikon camera kit that was promised shipment within 2 business days. After no shipment was made my daily inquiries were met with daily excuses for non shipment including blaming Canada Post for not picking up the order. After a week of excuses I cancelled the order and was promised a refund to my credit card within 2 business days. After 3 weeks of excuses they have stopped communicating with me. I have files a complaint with the BBB and had my credit card company investigate. This is a scam to separate you from your money. STAY AWAY!"

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1/5

2021-03-08

AVOID IF U CAN

"19 minutes ago
The worst experience of buying S21 ultra mobile phone from them ,may be my worst experience of life . forget about next day shipment
"

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5/5

2021-03-05

Supportive customer care

"I placed an order for the Google Pixel 4 phone, but I couldn’t receive the product within the estimated delivery time due to a terrible mess up with the delivery person. However, with timely help from a customer support executive named Jai, I got the phone the following day, without any further trouble. A huge thank you to s world for having such a terrific customer care team."

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5/5

2021-03-04

Happy to receive my order before time

"Even after a lot of research, I couldn’t find an ideal DSLR to gift my father for his birthday. But fortunately, one of my friends recommended me S world electronics, where I not only got an amazing deal on Canon EOS 90D but also received the product well before his birthday. The smile it brought on his face was priceless. Thank you a million times for making my father’s birthday special and memorable."

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5/5

2021-03-04

Panasonic Camcorder

"Just wanted to come out here to say that your service is astounding! I had ordered a Panasonic UX90 Camcorder, and the quality of the product is superb. Thank you for making it easier and having prices that make it more appetizing to place an order."

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5/5

2021-03-03

Genuine seller and authentic product

"It is the first time that I bought anything from s world electronics. The packaging, shipping, and the quality of the camera battery are super. Genuine seller and authentic product. I highly recommend people to shop from here."

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5/5

2021-03-01

Asus zenfone 7 pro

"The support staff is incredibly supportive and good. I had placed an order for Asus Zenfone 7 Pro but instead received the Asus Zenfone 7. Upon contacting the customer support executive, the matter was resolved within a day, and I received the phone I had initially ordered. Thank you so much for such quick action with compensation."

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5/5

2021-02-22

Friendly customer executive

"The customer executive team is splendid. Very patient and friendly. Their expert named Marcus helped me pick the right product and didn't talk down to me despite my lack of technical knowledge. Thanks very much for helping me."

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5/5

2021-02-20

Quick shipping

"I can't believe how quick and easy you can ship the product! Only 3 days from Hong Kong, Top-notch quality and service correctly define this electronics store. Thank you for a job well done."

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5/5

2021-02-20

Fantastic service

"Fantastic service! I received a faulty camera flash and immediately contacted their executive. The defective piece was replaced by a new Flash in around four days, without any trouble. Appreciate their quick response to my order. Thank you!"

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5/5

2021-02-19

Superb product

"I am very pleased with this online store. At first, I was really paranoid about the product's quality as this was the first time I was purchasing from this site. But finally, I placed an order for Xiaomi Redmi Note 9 pro. I received the phone in brand new condition, nicely packed. It's been a month now that I bought the phone and it's working superbly. I'll surely recommend this store for purchasing electronic products online."

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