"I don't bother to write reviews unless things went bad or really good. Bought a PC2000 sub from SVS and returned it under the 45 day trial. No issues with getting a full refund. Bought a different sub afterwards. Their products and customer service is exceptional from my experience. Their subs are great value for the cost and they back up their product. A1 from my experience. Shipping was fast and the packaging was as good as it gets. "