"Bought a Neo 40 GIG Car MP3 Player. Delivery was very fast. Didn't unpack the kit until May 28th and unfortuatly found the Remote display to be faulty. Contacted SSI support via email, had a response the very next day recieved RMA and sent the item back (Recorded delivery) Item was attempted to be delivered 12th June and wasn't collected. It's 21st today and still the item has not been collected. So far not very satisfied. I have a lot of money tied up in this project."