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Product & services pricing
0.00/5
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Return/Replacement policy:
0.00/5


Verified
1/5

2005-01-08

"Stay away! UNETHICAL. I read an earlier review and said it can't be that bad. My mistake. Shipped older version of software product (both old and new version on website at different pricing. Invoice says newest version shipped, order on site says newest version ordered, but shipped obsolete version). Does not respond to e-mail. Like earlier reviewer, will be stopping payment on credit card.
Also charged credit card before shipping.
"

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Value the company offers
Is easy to do business with
Is committed to quality products and services
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Verified
1/5

2004-12-16

"Placed ordered 12/8 with 3 day shipping. As of 12/16 no product. Unanswered calls and emails sent to vendor with no return communication from vendor. On-line order status says that USPS was notified of an 'Expected' shipment from the vendor. Called CC company to reverse charge. Worst on-line shopping experience EVER.

DO NOT ORDER FROM THEM
This store also goes by many different names (eight so far)...sfmobile.com, exoticwireless.com, 007pcs.com, iphonespcs.com, ewirelessdepot.com, Wireless Zone, iTrade, Think Wireless
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use