"I placed an order on 9/30/19 and a few of my items arrived with holes & unseen seams. I reached out to customer service on 10/11/19 with my concerns and they never replied to my email, although I received an automated email letting me know they received it.
While I understand that I shouldn’t expect the best quality from this store having items arrive with holes and popped seams is just trash. "
"This company basically stole my money. They will not refund my money because UPS lost my package. It's ridiculous to not hold UPS accountable for the lost merchandise. Instead, I spent money for absolutely nothing. "
"I love the clothes but they’re a little expensive but that’s understandable."
"I love this brand because they have many different sizes even for fatty people im not fat but i can tell because they have stretchy skinny jeans some/most store dont make stretchy products. And the quality of the product is worth the price "
"Very good just the high shipping cost"
"I love rue just wish you carried plus in more stores"
"My daughter loves Rue 21 so we shop there often."
"I love rue21. It is my go to store. Even though I’m a bit younger than most shoppers in rue21 I still enjoy my experience. The workers are always so sweet and kind. They always make sure that my experience with rue21 is fabulous. I love the great deals."
"I’ve always like route 21‘s site and in store it’s very good clothing very affordable Scott great and different luxe what’s the fabrics are very light weight I bought a bunch of thermal sweater tops and love them because I’m not some one who wears coats and they tend to be warm enough with a possible cardigan or Other sweater over if it’s storing or very cold out , the other clothing is really quite nice , great selection , great online shopping , ships to your door with in a week , it’s a great store with great looks , styles and brands"
"I love this store , the employees are always very nice and the quality of clothes is awesome !!"
"Love the service very friendly store very organized"
"I live for Rue 21! I love the clothes. Most of my closet is Rue 21. The prices are unbelievablely low for the quality. I love Rue, I totally recommend it!"
"Not too many cute options for plus size short women"
"Good experience. Better selections"
"my experience was really great"