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Product & services pricing
3.93/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.34/5
Customer service:
4.86/5
Return/Replacement policy:
4.30/5


Verified
3/5

2024-05-14

bracelet broke

"beautiful bracelet, but broke within the first hour of my daughter wearing it."


Verified
5/5

2024-05-09

Beautiful

"This is a Mother’s Day gift. It came in a few day. It looks great"

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Verified
3/5

2024-05-07

Earrings

"I was disappointed. The earrings were a good bit smaller than they appeared on the model in the photo. Thinking about exchanging them. "


Verified
5/5

2024-05-05

Beautiful Silver Earrings

" Quick delivery. Quality merchandise @ good price. Very satisfied w/ my purchase. "

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Verified
3/5

2024-05-04

Rubies were very different from the online photo

"I mistakenly put a wrong number in the address; the phone colleague was very helpful. However the office complex mail person delivered the necklace.

However the necklace rubies were almost pink not ruby red and of very poor quality; actually with total inclusions. Likely would not have purchased had the picture been accurate. First time I've been really disappointed with a product
Item 939209
"

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Verified
5/5

2024-04-23

Beautiful jade pieces

"Beautiful jade pendant and bracelet! Very happy with the purchases!!"

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Verified
2/5

2024-04-23

Sadly, returning all

"I ordered 5 pieces of jewelry and won’t be keeping even one. The quality was very disappointing. It all looked better online. It will cost me to return, but I can't keep the items ordered. "

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Verified
1/5

2024-04-14

Not as advertised

"I ordered a ring with Aquamarine and Swiss Blue Topaz, the ring I received had the Aquamarine but the SBT stones were clear. The SBT stones on the website were pale blue. The Ross Simon customer service representative told me they were pale not clear. I know what I am looking at! I returned the ring and had to pay shipping. The ring I received did not match the ring as advertised on the website. I’m not happy. Ross Simon should investigate the supply."


Verified
5/5

2024-04-12

Great Jade Necklace!

"Amazing quality, fast shipping and a great price."

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Verified
5/5

2024-04-12

Love my Ruby rings

"I ordered one Ruby band liked it so much had to order a second one.
Love them both very much.
"

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Verified
5/5

2024-04-05

Always fast service, love their jewelry and VIP program

"I love the variety of sterling silver and gold over silver gemstone earrings. I can buy earrings as the seasons, and my outfits change! Thanks! "

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Verified
5/5

2024-04-01

This Emerald ring is more beautiful than the picture !

"Very well made. The silver scrolling around the gem as well as twisted ring shank; gorgeous. Highly recommend.
Thank you.
"


Verified
2/5

2024-03-26

Quality shift

"Ordered and received 2 rings as I've done several times in the past.
These two gold rings are thinner and lighter in weight than previous multiple purchases. Seems cheaper but prices are remained steady. Am somewhat put off for future purchases....
"

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Verified
5/5

2024-03-21

Great delivery

"Great product for the value! Fast delivery as well!"

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Verified
5/5

2024-03-21

Finally found earrings that close shut.

"Finally found pierced-ear earrings that close and don't poke my neck and can be worn 24 hours and day 7 days a week."

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