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Product & services pricing
0.00/5
Chance of future purchase:
4.12/5
Shipping & packaging:
0.00/5
Customer service:
4.19/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-05-04

Happy with the Parts Department

"Ordered some TRD wheels from Toyota—better price than clones, 3rd party & used wheels. Parts dept staff always very helpful and informative. "

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Verified
5/5

2024-04-30

Trd wheels

"Was a quick and easy experience.
Ordered Online, parts arrived in 2 days.
Product was in good condition and was accurate to what was ordered
"

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Verified
5/5

2024-04-23

Excellent service

"Ordered upper radiator hose for Toyota RAV4 2011 online. Was ready for pickup the same day. During pickup asked for original coolant cans and got them for internet price. Excellent service from John (if I remember his name correctly)."

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Verified
5/5

2024-04-22

Great Service

"Order was ready quickly and customer service was exceptional."

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Verified
5/5

2024-04-21

Great price, fast shipping, very well packaged.

"Would definitely purchase parts here again."

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Verified
1/5

2024-04-14

Horrible Experience

"Bought a brand new Toyota Tacoma outright from this dealer. Was told lies about things and when I wanted it resolved I was pretty much ghosted. My problems were not resolved and was told things that did not happen. Not to mention getting someone good luck getting someone to call you back. I would be very wary to do business with this company. Never again! "

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Verified
5/5

2024-04-09

"Staff was knowledgeable, friendly, and helpful. "

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Verified
5/5

2024-04-04

Easy Parts Order

"Ordered online, quickly available at the dealership for pickup, super easy"

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Verified
1/5

2024-02-17

No parts available

"And no many return right away"

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Verified
3/5

2024-03-26

Payment process failed

"I couldn’t complete the transaction. Website wouldn’t process payment. I tried several times including deleting products and re starting. After switching computers and waiting several hours I was able to complete the transaction. "

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Verified
5/5

2024-03-22

Quick and easy

"I ordered the part online and I came to pick it up. On my way somewhere else. It was very convenient and easy."

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Verified
5/5

2024-03-19

Rolling in Style: A Dream Come True at Roseville Toyota Thanks to Kristy Garcia and Patrick Brookins!

"I recently had an outstanding experience at Roseville Toyota, thanks to Kristy Garcia in sales and Patrick Brookins, the finance manager. Kristy's excellent communication, humor, and knowledge made the process of finding my perfect Toyota 4Runner enjoyable. Patrick secured an excellent loan rate, answered all my questions efficiently, and made the signing process a breeze. I'm thrilled with my 2024 Toyota 4Runner TRD off-road pro, and I'm grateful for the exceptional service that made my dream come true. Thank you, Kristy and Patrick!"

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Verified
4/5

2024-03-07

Long waiting times

"Order took 1 week to be processed and shipelped, and another 2 weeks to he delivered"

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Verified
5/5

2024-02-21

Refund policy addressed

"I had ordered a car part around 3pm and then 2 hours later replies to the email to please cancel.
I was called the next morning that the part came in and it's a 35% restock fee but then after discussing further, they did refund me. Great job. Picking up the parts was much cheaper than shipping.
"

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Verified
5/5

2024-02-12

Online parts shopping

"Online shopping was easy and useful "

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