"I'm leaving for a big trip this weekend and I need a product urgently. I contacted the Hamilton Crossing store of Rock Creek and I talked with Brandon, who was amazingly helpful, going above and beyond for me. They had the product in-store but because of the Thanksgiving holiday, I wouldn't get it before Monday, which would be too late. How, Brandon moved heaven and earth to have a special pickup of the product to their warehouse so that it could be shipped out today for me to receive on Friday. I can't thank him and the superstars at Rock Creek for pulling this off. This trip is going to be made that much better with the rugged, quality luggage that they carry, and at such a great price. Thanks again RC team and Happy Thanksgiving!"

"Rock/Creek offered the best price on an insulated jacket I was looking for. The shipment was fast and the item came in perfect condition. I will totally order from them again! Thanks Rock/Creek!"

"Very responsive service. They shipped me a wrong item, but made things right with minimal hassle."