ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
5/5

2023-08-28

Excellent!

"Highly praise this platform and their interactions with customers. Moreover, we rented a Citroen C4 from addCar and got the exact car model with no queues in the waiting area. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-08-17

Amazing company!

"Recently I have booked a car via Rental24h.com and was truly pleased with their service and the overall smooth reservation process. Had NO ISSUES at all, my car was all right, no issues at the Sixt rental counter in Seville. The staff was polite and my drop-off process took only 20 minutes!
Very happy to find this website, will definitely try it again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-07-07

This is a scam company, don't use them

"The charge my cc I got the confirmation number/booking number or what ever number they provide but the actual rental company (because rental24h is just a broker) didn't have any reservation for me, don't use them, this is a scam company, don't waste your time and money "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-09-21

Worst Rental Experience / ripped off for $300.00

"Cancelled 48hrs in advance. Rental24H still charged me full Rental price. Did not care to see evidence when I disputed. Just wanted money like hungry wolves. Rental24H are liars, thieves and cheaters. I 10000% DO NOT RECOMMEND THIS RENTAL AGENCY."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-06-01

Fast booking and affordable prices

"Easy to search and book a car. I rented a car without a credit card, the company allowed to use my debit card to cover the deposit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-09-09

Scam

"Got a 6. Year old car, 250k millage, visually badly damaged, drove it for 5. Days(rented for 20. Days) and car broke down. 3. days latter still waiting for replacement! Customer service told us to forget about refund and, if not happy, not to use their service again! Sick to my stomach!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-06-26

they steal money from a credit card

"they steal money from a credit card!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-12-26

Fast and Accurate

"Always on time and quality is awesome"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges