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1/5

2002-03-30

"100% thieves. I got my money back (eventually) but if not as persistent as I was, the will keep your $$.They sent me grey market product and charged me for US. Also $55.00 shipping for a $850.00 lens. I ended up keeping the lens and got a refund back for the overcharge and ALL of the shipping charge. How did I accomplish this? I wore then down. Lots of back and forth screaming and cursing. They finally realized I wasn't going to go away, so I got my refund.
"

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
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Delivering products damage free
Variety of brands and products offered
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5/5

2002-03-12

"Worked fine for me! I ordered a Sony DSC-S85 off of their web site. They were not the lowest cost provider, but still $150 less than Retail. Nobody called to try to sell me add-on's, and three days after placing the order I got an email saying it had shipped via UPS. After 5 days the camera arrived. It was in fine shape, exactly what I ordered. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process