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Product & services pricing
1.88/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2015-02-23

"Very worst service from rediff team.I baught Moto-G from rediff shopping & received defective product. within a week i had write mail & called customer care for waranty support but not responding 2 months over , Not trust worthy.....
i heartfully saying don't belive rediff shopping.
"

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Verified
1/5

2015-01-19

"return policy very bad, feedback option not available, wrong ratings on product.


I ordered a toy car with 5 star rating and 7 day return policy, they sent a defective product, and even after the 3 days of delivery, there is no option to give feedback or return the product. They cleverly remove the order from you order history and no way you can give feedback
"

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Verified
1/5

2014-12-22

"Rediff Shopping is the worst ever service, just giving few instances:
1. They will process the dispatch only after you send the complain mail.
2. Their dealer is not responsible for dispatch, Rediff call center guys are also not aware who is managing dispatch function. It's a separate department, and nobody can track the progress with that dept.
3. Their call center guys have tendency to close the call evenif you are not satisfied. Every time 'thik he, 'thik he', even if I am not thik he with their response.
4. Even after your resistance to close the call without the satisfactory answer, they will hang the call. Hell with you the customer, it's your problem that you ordered the product with Rediff, Rediff or it's customer service guys (telecallers actually not customer guys) is not responsible for your mistake of purchase from Rediff.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges