"To whom it may concern
We have sent 8 units of bags to your store and your buying team quoted final
buyout price. 5 units we confirm buyout and 3 units to return.
This was about 55 days ago. But 5 unit's money are still REBAG are holding.
I have asked more than 50 times for payment but only few replys.
All of your buying team are not helping us for payout.
Check our E-mail ****@****
asking how can I proceed for geting our money.
But till today none of your staff give me correct answer..
My negotiation is Miss Felipe and Miss Lorey but both of your staff did not
give me correct instruction how we can get our money.
I have call your customer servicer Miss Christina 3 time to ask help for
this matter but till today nothing change.....
Please invistigate what is happening to our money/payout........???
If this keep on going without correct procedure, we have to hire
Lawer get our money.
Please rush reply to my message and transfer our money......I have
sent detail of our banker many times.
Best Regards
Lewis H. H. Sekine (Export Manager)
Bethca Co., Ltd.
Tokyo Japan "
"Not very happy at this point. "
"I worked with Samantha and she knew so much about the product. The Sawgrass store is beautiful and the team is wonderful."
"I recently had a great experience working with Antonella at Sawgrass Mills Mall store. Antonella is professional & is especially knowledgeable about Chanel. Her enthusiasm & attention to detail made my experience there enjoyable. It was clear that she really cares about customer satisfaction. "
"I needed to have an adjustment made to my order and Rebag was able to facilitate this by adding my Wallet credit to my order saving me an extra hundred dollars"
"My experience with shopping with Rebag was great. I received my handbag before the shipping date. The handbag was as described. I didn’t receive an authenticity card with my bag. I would like to get that. "
"I have sold 3 bags and my experience has been excellent. The payouts are great and fast. I am writing this review because of the superb service provided by Natasha and Elisa. They are professional, friendly, prompt and will truly go above and beyond to help. I will continue to choose Rebag! "
"Bjorn from Santa Anita was beyond helpful. I told her what I was looking for and she gave me feedback on my selections. Also, the bag I ended up purchasing didn't have the strap length noted. She did some research and sent me the information. I have made many purchases from Rebag and I am always happy with the quality. I find the condition noted to be very accurate, and I have never been disappointed with the condition when I got it. "
"I brought in a bag earlier this month for a trade. Antonella was a pleasure to work with, I was provided a fair offer for my bag, and the turnaround time was as promised. She made my experience fun by showing me a nice selection of bags in fantastic condition and now I have a new purse that I absolutely love. "
"I am writing a review with Rebag as I had a horrible experience with them process for trade in is 2 weeks and results is not acceptable they did not accept my trade in meanwhile they already charged my credit card as soon as I ship my items and took them to respond to my calls and messages such an horrible experience "
"Taylor, was amazing from start to finish! I am so happy with her honesty and help. I’ll
definitely be going back to see her for my next purchase and to possibly sell some of my items. "
"I did consignment in REBAG about 58days…
I did consignment in REBAG about 58days a go l have $48.000.00 consignment in the agreement they take 25%$705 purse Chanel bag they take 23% -$883forbuyers promotion end when l ask they don’t give you receipt they don’t tell you who is the buyer all it’s a fraud scams they don’t answer the phone lm taking to court to law
On Mon, Feb 12, 2024 at 2:59 PM Nils Markus at Rebag wrote:
Hi Ali,
We are following all proper procedures listed for consignment and you are paid within the range we have always offered you so I am not sure where the miscommunication is nor these statements you are making regarding not selling, etc. Everything is shown on site and we provide you with the pertaining information on the purchase. Moving forward, please email ….to reach our customer service with all of your concerns for support on this as I am not able to cancel any orders nor assist further.
Best,
Nils Markus Ekman, Business Development, VIP Seller Services
rebag.com •
a FRAUD
"
"Taylor was so helpful and sweet! My mom and I had so much fun picking our new bags! "
"I went to Rebag in World Trade Center to look for a gift for my sister.
Taylor was the sale associate who assisted us, she was very sweet, attentive and helpful!
There was a specific bag I wanted to look at and she quickly retrieved it from the back. She also recommended several more similar bags to look at as potential other options! "
"Bought lots of brand name jewelry from Rebag and I’m still buying especially when I have points and discounts "