ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2015-04-06

"A lot of the reviews here for bigboxsuperstore.com read as though they were written by them. Beware. These guys are scam artists. I needed a large screen TV for a conference room quickly and found what looked like a good price on a Sharp LC70LE650U on this site. I've seen other reviews here talk about the bait-and-switch delivery charges these guys pull, and it happened to me, too. I went all the way through the purchase process and then received a call a few days later saying it wasn't actually free and would, in fact, cost over $285. I was in a time jam by then and against my better instincts, went ahead and paid the shipping. The Sharp was, and is advertised as new on the site. It completely malfunctioned four months after we put it in place. Like, would not power up at all. When I contacted Sharp and gave them the serial number, they said it was a refurbished television, and Sharp only guarantees such units for 30 days. We had Sharp send out two sets of parts that a local repair place installed based on what Sharp thought was wrong, but they failed to get the unit working. So, four months after spending a total of $1758 with bixboxsuperstore.com, I have a very large, useless brick. I contacted bigboxsuperstore.com which insisted it was a new unit and said on more than one occassion that they would call Sharp and make things right, but they never did. A Sharp rep told me they had looked the site over and were surprised at the number of two- and three-year old models for sale on the site. It's worth paying the extra money to deal with a reputable reseller that stands behind what it sells. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-03-11

"These guys are dirt. Placed an order for a TV, got several confirming emails. If you read closely it says "This order confirmation does not constitute a final offer or contract. All orders are subject to management review and approval." What this means is that if they don't feel like selling you the product at the price they quoted they won't. It's classic bait and switch. "Your product is not in stock.....""

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-23

"Excellent service with Steven. Got me what I wanted on a 75inch Samsung TV. Explained and was very informative. I'm a very happy customer and got a excellent price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-02-21

"Excellent experience from sales order to ship tracking to delivery. In the market for a Samsung 85" UDTV and compared price with BestBuy, Amazon etc. so I called a number of Internet retailers. BigBoxSuperstores.com had two prices advertised on their web site, one. For the. International model with no US warranty, the other full US model with Samsung guarantee. I was wary of dealing with BigBoxSuperstores due to some of the resellerratings.com reviews but found them to be straightforward and business like. I did buy their extended warranty since it was same price as Amazon Warranty. Total savings was $2600! TV arrived in 9 days and was delivered, unpacked and placed by the 2 delivery men from the freight company. The TV is spectacular, and a saved a bundle. I don't know why others have not had this excellent experience. Do it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-24

"Was in the market for a 4K unit saw the 78hu9000 on display at a brick and mortar store and was sold as soon as I saw it.
I ended up making my purchase through BigBoxSuperStore. I Saved almost 1000 dollars got a steal of a deal.
Best customer service I've dealt with.
Got my Tv quick as lightning. They threw in a free mount and hdmi cable.
The television looks like a piece of art on my wall once I mounted it. Just a great looking television with a crisp and clear picture.
I can not wait to watch the SuperBowl on this bad boy. These guys get a 5 star from me any day.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-24

"My plasma TV that I had died on me after 10 years of use. I came across BigBoxSuperstore and decided to pull the trigger and make a purchase. Order myself a 55LB6000. The TV is gorgeous and is a huge upgrade! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-23

"Absolutely love it! Seller ships very fast.
Fantastic TV. Thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-22

"Item arrived well packaged, double boxed and bubble wrapped. The TV was brand new as described. Very satisfied with my purchase and will definitely recommend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-01-22

"I ordered a Samsung UN55F8000 55" HDTV. The price was one of the best I had seen. The order was shipped promptly, and the tv arrived just as advertised. In all, i was completely satisfied with my purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-22

"I highly recommend this company easy to work with will tell family and friends to purchase when they need their tvs Great prices, service, and products
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-22

"Got a great deal on Samsung 3D smart LED TV. Tv is exactly what I expected as far as quality. It's been three months since the purchased it and not a single problem with the Tv."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-22

"thank you Steven for helping me pick out the right TV for my needs.with all the options today can be very confusing every manufacture has different ways to explain the same features ,hrz clear motion rating can be very confusing . especially if you want a TV that has Netflix built in .as a first time customer he even upgraded my shipping . Steven was very knowledgeable about all the tvs they sell and order shiped out promptly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-22

"I bought my 75Hu8550 through BBSS after a friend recommended me to them. My experience with BBSS definitely has me coming back to them. Got my television in no time and ended up saving tons of money on my purchase. Didn't end up paying for shipping either, which many company's charge. Very pleased with BBSS."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-21

"Purchased my Samsung surround sound system through this company came in two business days. Great seller great communication."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-21

"Ordered my first television online and the transaction went extremely smooth better then expected got prompt service and my tv on time and in one piece which I was scared of based on the size of the unit got the 65ub9800 great tv amazing seller."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A