ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2006-06-28

"I've known about razorcomputers for a while now but never made a purchase for a new pc cause at the time my family owned a pc and we shared it. But I was able to get a job save money and the only place I had in mind to get a pc was Razor Computers. From the time i heard about them to the time i purchased a pc all i've heard is how great the website and the store is well actually more like a person working outta there home. But still you get amazing personal service which I can tell you when walking into a computer store and asking questions about a pc they dont give you that personal touch like Razor Computers did to me.

I made an appointment and went over there with a friend of mine. We chatted a bit on what i was looking for and he made some notes and let me know roughly how much it was going to cost. So i made a down payment and within roughly a week I got my pc. But he had told me before the week that some of the items were outta stock or not sent from his supplier. So I asked if it were alright if i made a purchase at another computer store and he install it knowning he wouldn't offer warranty. He said it was fine and thats when I knew I was getting the personal touch seeing that I knew I was in the right hands. So I then went over and he installed the part and then turned on my pc. He installed some extra video card drivers, update soundcard drivers and i even tested out the 2 external hard drives that when i purchased the enclosures from another computer store he installed them and let me try them out to see if they worked with me pc which they did 100%.

I still have this pc where i do everything on it from playing video games, surfing the net, listening to music or just about anything you can do with a pc.

I have to say that everything I wanted was put in this pc. I know if i went else where and trust me i talked to some pc stores most of them wouldn't even try to let me go to another computer store to purchase parts to put in the pc that they dont have. They would either tell me to purchase the pc with the parts they have or dont purchase it all.

I'm also letting my friends and anyone i encounter on the net to check out Razor Computers seeing that your dealing with one person and not a flock of people running at you to get your money. You are getting someone that is very knowledgable when it comes to computers and someone that takes pride and joy in building pc's unlike other stores that hide behind doors and dont even let you see the pc.

Thanks again Razor Computers for all the work that you did to my pc to get it to the standards that I want.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-10-19

"I recently ordered a Lian Li PC-V1000 case from this home-based store and it was the cheapest price I could find anywhere. I ordered via email and arranged a day and time to pick it up. Quick and simple. The guy was friendly to deal with. He was very quick in getting me this not-so-common case. I liked the fact that I saved money on shipping because I could pick it up directly from him.

The site does not offer online shopping but there is a huge list of products he either stocks or can order. Not sure about ordering by phone but he was responsive to emails.

I would recommend this store to others and would be willing to order from him in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-09-22

"I have bought several systems from Razor Computers and have recommended them to many people (all happy customers)
- 1 Server for my company
- 2 Workstations + 1 server + upgrade parts for a client
- 1 computer for my cousin.

Razor staff are knowledgeable and will build a solid system from Quality parts at a good price.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
N/A