ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-07-08

"I received the wrong order. I am still waiting for my refund. Forget the 12.67 it cost to return something I didn't order. E-mails, calls have result in no response. DON'T EVER ORDER FROM THIS STORE."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused

Verified
4/5

2004-10-04

"I've placed an order for some replacement UPS batteries. They were very good about follow up about the inital order...BUT, I have just found out that my credit card has been charged 3 times for the items and the quick turnaround for callback has seemed to dissappear. They did resolve the issue even though I had to call several times. I would try and order from them again to see if this was a one time problem - NOTE to Firefox users, there may be problems with shopping cart with this site...jk"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
N/A
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site