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0.00/5
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0.00/5
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0.00/5
Verified
1/5

2006-11-17

"i used my international credit card for purchase of a surround sound system, 1 week later I have to call them because the shipment was a no-show, they tell me they do not accept international credit cards, but yet my card was still billed for $480 (and if they dont accept international credit cards, why not call me and let me know after the purchase. Also, why bill my credit card if they dont accept internationals?)3 weeks later i still havent had the money returned to me, they was supposed to send my credit card company a letterhead and they have not......i would not recomend this store to my worst enemy...KEEP AWAY!"

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Verified
5/5

2005-03-11

"After months of searching for a Panasonic PV-GS400 camcorder, I came across Radar City. I read the reviews here, as well as those for its sister companies. Given that it had a "10" on this site, even though it was only 2 reviews, I went ahead. What a pleasant experience. The folks were very friendly, helpful, and efficeint. The camera was the best price around and in stock. The shipping was to 3-5 business days. It was on my doorstep the next day before 10AM. And it was as advertized. Also, I did not have any pressure or offers to purchase anything else with the camera."

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Overall quality of the company
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Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Being knowledgeable
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Overall customer service
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being trustworthy
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Overall web site
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Verified
5/5

2004-10-16

"I was pleasantly surprised!!! Excellent price on a Sony DVD recorder and swift, painless transaction. I got the dreaded 'confirmation call', thinking I would get a pushy sales guy on the line. But no such thing. No bait and switch, no hard sell, no BS, nothing strange at all - just a credit card address confirmation. The DVD recorder arrived safely with FedEx a couple of days later.

No need to worry, folks. This merchant, so far, is A-OK!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Ease of checking delivery status
N/A
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-01-19

"This company is the same as Electronic Express and Wholesale Connection.
There are some not so satisfactory reviews for those two companies.

I've ordered Athena AS-P400 subwoofer from them.
They had it $100 lower than any store out there.
Product was shipped 2 or 3 days after I ordered.
It arrived packed correctly and the item worked out of the box perfectly and as stated it was brand new.
So I was satisfied with the purchase.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service making decisions on their own
Customer service making decisions on their own
Customer service making decisions on their own
Customer service making decisions on their own
Customer service being easy to reach
Customer service being easy to reach
Customer service being easy to reach
Customer service being easy to reach
Customer service resolving problems
Customer service resolving problems
Customer service resolving problems
Customer service resolving problems
Customer service being trustworthy
Customer service being trustworthy
Customer service being knowledgeable
Customer service being knowledgeable
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability