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1/5

2023-06-12

Sent defective radar unit

"Purchased a Uniden R4 from Radar Busters as after reading on their website they have a satisfaction guarantee and you won't be stuck with a radar that is defective or not working properly. This is not the case. I have had the radar 3 days and could not hear anything coming out of the radar. What good is a radar if you can't hear it?
I contacted Radda Busters on this issue and it was determined they sent me a unit with a speaker failure or defective speaker.
Instead of making this right and sending a new unit to replace the defective one they sent me, they want me to go through the manufacture Uniden. It’s a brand-new unit! They will not take reasonability for sending a defective unit. I even offered to upgrade to the R7 so they would at east offer to send a working unit. No, I had to go through Uniden which has yet to contact me on this issue. I needed this radar for a long road trip and after spending over $400 I have nothing. A Radar Unit that does not make sound. I am so sorry I purchased from Radar Busters. Any other vendor would have replaced the defective unit immediately. I have been waiting to hear from Uniden for 3 weeks. The unit is sitting in a box in my living room. $400 wasted. Buyer Beware!
"

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1/5

2023-02-27

Worthless company

"I made a order and charged paid for overnight shipping they printed the label and never shipped it. Then shipped the supposed item and then recalled the item before it reached my home from FedEx. I wish I read the reviews before making the purchase but I didn't so I hope no one else makes that same mistake I did read the reviews there are other sellers and places to buy from this would be the last one I'd choose to give my money to."

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5/5

2022-06-15

Great company to make a purchase

"I pre-ordered a Uniden R8 and received the detector today as promised. I had some configuration questions and their support staff was extremely helpful. I will certainly purchase from the again. 5 stars! "

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1/5

2022-06-03

Don't order from RadarBusters

"They took my money and then stopped communicating. No response to phone or online customer service. Stay away!!!"

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1/5

2022-05-28

Illegal and untrustworthy

"I ordered from them and they immediately charged my card. Sent emails and no response. I had to dispute my invoice and let the credit card company fix this for me. This company is useless when it comes to purchasing from them. Stick to reviews. Get out of the selling business. "

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1/5

2022-05-10

Placed Order, Charged, No Shipment

"I ordered from them and they immediately charged my card. Many emails and an attempted call, no response. I had to dispute my invoice and let the credit card company fix this for me. This company is useless"

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2/5

2022-05-09

Shipping not always FREE !

"I ordered my first purchase from Radar Busters, Uniden R3, this arrived in a timely fashion, with free shipping and a great price, cheapest of all. Now ,wanting to upgrade, and staying with a good product, I ordered again from Radar Busters a new Uniden R8 , more expensive but with free shipping. I had to wait some time for shipping with no updates or any notice and I was charged a $21.72 shipping.This item was to have been shipped free.
I have wrote several times, but with no response, Go for great customer service, order from some one else !
"

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1/5

2021-06-04

Horrible customer service

"Bought a radar detector from these guys. Was lied to then wouldn’t stand behind a faulty product. Take your hard earned money elsewhere to someone who practices ethical business. These people are crooks. "

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3/5

2021-05-26

Overall good experience

"They have the latest stock, a lot of negative reviews are done by their competitors, one especially who even sabotage Radar Busters radar detector test location and only seems the most expensive radar detector is the best! Good company to buy from."

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1/5

2020-10-22

ZERO CUSTOMER SERVICE

"I am not happy with www.RadarBusters.com at all, ordered some products from them and requested a certain day for the product to be shipped, I contacted 3 times, twice by phone and another time by email long before they shipped, I received no communication or responses from them and all we needed was the date adjusted, now shipping it is causing me a lot of issues. I will not purchase another item from them ever if this is how they choose to operate! "

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1/5

2017-11-29

Same as all the other poor reviews.

"Ordered a Uniden R1. Showed in stock on their site. Place order on 11/24/2017, 11/29/2017 trying to track order shows still processing. They apparently run this like a hobby and not a business. No help from customer service. Called credit card company to dispute charges for this. Don't waste your time here. "

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1/5

2017-10-18

Slow service

"Ordered a radar detector from radar busters that was supposedly in stock. I did not receiving any type of shipping update for 2 weeks so I emailed them, they told me the product would be in stock in 10 days. After an additional 2 weeks with still no update, I sent another email. The person then told me, "I have no idea when they will be in at this point." So I cancelled my order, and went to a different site which was able to get me the radar detector within a few days. I would not recommend this site. "

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2/5

2017-08-10

Waited 2-1/2 months for radar detector - after advertising they had in stock.

"The service from these people was extremely poor .. excuse after excuse for not supplying the radar selected. The website and order page said it was in stock. After giving all payment details I emailed after a week to get a status only to be told the radar detector was out of stock and due back in after 1 month. Another 6 weeks passed no radar detector so again I emailed for them to say they would check up on it. No response or follow up update after a week so I emailed again just to be told that the detector may be in stock in a further 3 weeks.
Will not purchase from them again.
"


Verified
1/5

2012-05-29

"We bought the two Grand Daddy Adirondack chairs with pull out ottoman. One is great and one is had the parts assembled wrong so the ottoman does not work. The assemblers reversed the frame mounts. When I called to ask for that part to be sent to me I was told I had to buy a whole new chair then when I sent back the other I would be credited.It would be quite a task to put one whole chair back into the box. The customer care person could care less that I had a problem. Go to a local store and check out a chair you can see. Do not buy from this company and expect any help if a problem comes up. You are on your own!"

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Verified
1/5

2010-07-06

"Found a listing for Emma Jewelry Box about 80% off original price and jumped on it right away. Then 3 days later I received an email that stated "Order #6589457613408 has been canceled due to a problem processing a charge on your credit card.

I called the number provided and gave them the "phone number" to the account. They still couldn't process. I offered a new credit card when I was put on hold. Finally after a few minutes I was told the item is out of stock. It was obvious that nothing was wrong with credit card in the first place. They either oversold or didn't want honor the rate.

This was a gift for my girlfriend that she was anticipating. Big let down!
"

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