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5.00/5
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5.00/5
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0.00/5
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5.00/5
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0.00/5
Verified
5/5

2015-07-30

"I sent in my 60gb ps3 on 7/14/2015 got it back on 7/21/2015.These guys know what they are doing,and they do it very professionally . excellent communication easy written instructions for shipping the unit out to them.The only thing that I wished I could have had done besides the reball service was the fan upgrade for $39.99.,but they didn't have it on their website at the time . overall I'm extremely happy that I got my ps3 fixed works like a dream, and the fan runs whisper quiet with an occasional ramp up from time to time not like the fighter jet sounds that it did before it died on me.If you are seriously thinking about getting your ps3 fixed these are the guys I would take it to no one else.
Five stars all the way.
"

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Verified
5/5

2015-01-23

"I am very satisfied dealing with this company for my PS3 YLOD repair. I followed their instructions on shipping and my unit arrived and shipped back safely. Repairs were completed within the time window they specified.
My PS3 has been working perfectly for over 3 months now.
Well Done!
"

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Verified
5/5

2013-11-14

"It's been 7 days since I received my repaired PS3 and I have to say I'm quite impressed. PS3Repairshop did exactly what they said. They sent the damaged/repair pictures, they shipped my PS3 back within two weeks, and overall I'm one jolly customer.

The only negative I have to say is with Fedex. When the delivery person dropped off the package they left it half way in the walkway on my porch which is unacceptable. Anyone with a good eye could clearly see the package and my porch is large enough to hide 5 chairs.

Other than that I highly recommend that you use PS3 Repair Shop! Not a shred of my data was tampered with, altered, or lost. Everything was recovered as advertised.

PS3Repairshop is trustworthy... professional... and swift!
"

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Verified
5/5

2012-07-30

"I shipped in a dead/dying original PS3 for repair. While the company was not able to repair my unit, the customer service was top notch. I was informed when my unit arrived, the status of the repair and suggestions as to what path to pursue. I was updated on the progress and when it was deemed a repair was a long shot (and only a temporary fix), I was offered a new model. Shipping back was prompt. Everything about the service offered was exemplary. I would have *loved* to have received my unit fixed, but given the state of things, I could not have asked for more. I would recommend them to anyone who encounters a similar problem."

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Verified
5/5

2011-11-24

"RSOLPC.com, also called PS3RepairShop.com, repairs Sony Playstation 3 (PS3) game machines. PS3s are subject to the Yellow Light of Death (YLOD) and related problems due to thermal stress over time. This is often fatal, but RSOLPC claims to be able to repair about 85% of these machines using the "reball" procedure -- resoldering the graphics processor. If that fails, there's still a chance of a temporary fix by "reflowing" the solder on the whole board to give the owner time to recover data before the machine fails permanently.

In my case, the reball procedure failed, but the reflow succeeded, and all the data, including copy-protected game states were recovered. (The copy-protected data can be uploaded to a Playstation Network account.)

A few points worth noting:
* RSOLPC is very clear up front about the costs and likelihood of success.
* They stand behind their work. The repair is guaranteed for 90 days, and if the reball procedure fails, they credit back the repair cost ($99), and will attempt a reflow.
* If the $49 reflow fails, they reduce the charge to a $12.50 diagnostic charge + $12.50 return shipping.
* They take great care to preserve the data and system settings. They ask whether you want the PS3 firmware updated or left alone (PS3 "updates" tend to reduce functionality). They return the game disk that was stuck in the machine when it failed. They even transfer data to a USB Flash Drive that they provide as part of the service.
* They keep you informed of the state of the repair via emails. They will respond to phone calls, and they went out of their way to help me correct my mistake when I gave them the wrong ship-to address.
* The work was done on schedule. It took a couple of weeks for the whole process.

If you are stuck with a broken PS3, RSOLPC provides an excellent service for dealing with the problem.


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