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Verified
5/5

2014-11-11

"I ordered a 16 GB kit for my MBP and after the upgrade the system would not wake up from sleep mode. After running Apple Extended checks and Memtest no errors found. Worked with Frank at Ram Experts to find the failing module. The return and replacement of a new kit went smoothly with no problems. Ram Experts showed a professional level of customer care not seen in most companies today."

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5/5

2013-10-21

"This is my first order on RamExpertscom and I have only two words about them : Serious and profesionnal.

I live in FRANCE (Europe) and I don't knew anything about RamExpert. The only thing that I knew was that I had to buy an ultra fast and expensive USB Key urgently (more than 230 euros) and they were the only online Store to provide this item (thanks to google to found them).
I receveided my order today (around 1 week). I had appreciated their feedback to my email and the fast delivery they give to me.
You can trust them when you do buisness with.
"

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5/5

2013-10-14

"Well priced item, received it very quickly in Australia, very happy with customer service, would certainly recommend them."

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Verified
1/5

2013-09-14

"Just ordered a 64Gb USB flash drive from RAM Experts and they shipped me an obviously used and damaged one. When I confronted them about it they claimed it was impossible and shuffled me off to the manufacturer. RAM Experts are a total rip-off. They stole my money and shipped me garbage. Save your money and shop ANYWHERE else!"

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Verified
5/5

2012-08-23

"I found the Asus P8Z77-V Pro/Thunderbolt motherboard on their website for the cheapest price anywhere. Not only that, but they shipped it out super fast! I ordered on a Tuesday evening, and got it the following SATURDAY! I asked a question after I had played with my product and they responded nearly immediately via e-mail. I am blown away by how great this website/company is, considering I've never even heard of it until my Google search for the motherboard."

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Verified
5/5

2012-03-05

"Purchased a 16 GB memory upgrade for my MacBook Pro from this merchant. The order was processed and shipped the same day and was in my hands the next. Even with sales tax, the cost was significantly cheaper than other major online and brick-and-mortar stores. The memory has been working well thus far, and I would definitely look to RAM Experts for a future purchase."

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Verified
5/5

2011-11-03

"I am not one who takes the time to write reviews unless they are well deserved. In fact, this is my first ever rating on anything! With that said, you will notice that I also have a hard time keeping it short when a company is so deserving. Let me tell ya, these guys are getting 5-star ratings for a good reason. I am one who becomes somewhat skeptical of an e-company who had been posted such fine ratings, thinking that some of these good words HAD to have been posted by the company themselves. Based on my experience with RAM EXPERTS, I can easily conclude that this is NOT the case and understand why their ratings are 5-star. Without a doubt, they have earned them.

In mid September, 2011, I ordered a 512mb memory module for an old Compaq Presario 2100. It had only one 256mb module, painfully slow, but it was given to me and I thought it had potential to meet my needs. I called RAM EXPERTS rather than ordering via their website. I wanted the opportunity to talk with a human and get a feel for the type of people I was about to give my money to. I placed my order with Frank. There were no high-pressure sales tactics from this guy. He simply had a genuine interest in helping me decide exactly what I needed for this old laptop.

To give you an idea how these guys operate, three days after I placed my order, I received an email from Frank stating that he is sorry about the delay in shipment, but the memory I ordered was coming from a warehouse that was in the process of being relocated. I was impressed with his courtesy follow-up concerning my order and attention to detail. The memory arrived in about one week. Still, not bad considering that the shipping I selected was standard free delivery (USPS).

I installed the memory and my Compaq did not recognize it. I called RAM EXPERTS and coincidentally spoke with Frank to explain the problem. Frank was a great listener, courteous, patient (and always returned my calls throughout this ordeal). It was decided that I return the memory so it could be tested. In the event the memory failed their tests, they would replace the memory at no additional charge. As it turned out, the memory passed a preliminary test, but failed their more rigorous testing. Frank then offered me an opportunity to purchase some “used” memory they just got in that he though would work. It was available at a reduced price. Initially, I had considered ordering two 512MB modules. My Compaq will handle 1GB (max) so I asked if two modules were available. Frank later called back and said that they found a matching set but needed to fully test them prior to selling. They also informed me that in the event these modules didn’t work in my Compaq, I would be entitled to a full refund (restocking fee waived). So I agreed to the sale.

The memory arrived in a few short days. After installation, my Compaq not only recognized the memory, but it increased the speed of this laptop by about 4X! At Staples, this memory was priced at $40 for one new 512MB module. I purchased two used 512MB modules from RAM EXPERTS for $30. This company worked out a great deal for me and I’m sure they will do the same for you too. Customer service is unsurpassed. I highly recommend anyone to give these guys your business. You will not be disappointed!

Tell them Dave, from Maine sent you!
"

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Verified
5/5

2011-09-23

"I searched far and wide for memory for an older computer. I found that prices had gone WAY up on the memory I needed - to the tune of over a hundred dollars more than the equivalent modern RAM! RAM Experts had the RAM I needed, name-brand no less, for a price better than I could find anywhere else. Couple that with fast, FREE shipping, and I had to buy it from them. I received the RAM in 5 days via USPS. It works perfectly and is actually installed in the computer I'm using to type this review. I will forever keep RAM Experts in mind whenever I need new RAM, and other parts since they sell other parts, too!"

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Verified
5/5

2011-09-05

"Thanks for finding me the right memory for my system. Everything is working great!"

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Verified
5/5

2011-07-27

"Great customer service. Fast delivery. Perfect for what I needed! I highly recommend using them."

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Verified
5/5

2011-07-16

"We were having some Internet and system issues with our laptop. RAM Experts diagnosed and fixed our issues with a memory and operating system upgrade. They are knowledgable, professional and extremely customer-oriented. We couldn't be happier with the service and the vastly improved laptop performance."

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Verified
5/5

2011-05-09

"I ordered two sticks of high speed Mushkin memory from RAM Experts. When I received the memory it did not work with my system. I notified them of this, and they immediately went out of their way to help me diagnose the problem. It turns out the memory was good, it was a problem with my system. They gave me full credit for the memory and replaced it with better memory that worked in my system. Their customer service is outstanding. They stuck with it and kept following through until all issues were completed to my satisfaction. Great company!"

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Verified
5/5

2011-05-06

"My experience buying with Ram Experts was superb, i was looking for a motherboard, but because of their excellent customer service, i ended buying almost every part for my new pc.

As said before, the customer service is among the best I ever received; from letting me know when they got the parts, to even request parts they didn’t had stock or managed, Ram Experts offered me the best range of brands and products along with the sufficient advise for each item with several shipping options; basically, you can be sure that if you have a question, or are looking for a very specific part, they'll do their best to get it.

About the shipping, I´m from México, so I was a little unsecure about using the USPS service since once the package arrived over here, I wouldn´t be able to track it and sadly the local service have a history of mistreating the packages, but thanks to their superb packaging process none of the components was damaged in the sightless, even the LED monitor arrived in perfect condition, so if you are uneasy about how your item might arrive because of bad handling, don’t worry they take a lot of extra precautions to secure them.

Well I can’t really express enough praise for their service; it was a great shopping experience and I´m definitely making Ram Experts my 1st pc store option, and I highly recommend to anyone to give themselves the opportunity to buy from them.

I brought from them:
ASUS LED Monitor
Intel Core i7 2600k
Corsair H60 CPU Fan
EVGA GTX 560 Ti Crysis 2 Edition
Corsair DDR3 1600 8GB ram pack
Intel 520 SSD 128GB Drive
Western Digital 2tb Sata 3 drive
"

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Verified
5/5

2011-04-06

"I ordered an Intel SSD drive (X25M) from these guys. They are clearly knowledgeable about compatibiilty of the different hardware options available on the market. I received prompt, courteous service."

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Verified
5/5

2011-02-27

"I emailed them about some DDR memory for my Dell system as I wasn’t sure about compatibility. I was impressed with how quickly someone got back to me. They recommended a pair of 1GB modules which are working great in my system. I guess my only complaint is maybe that they didn’t have something on their site to help me determine compatibility like other companies I found but that was quickly negated by the quick response I received and certainly by the low price of the memory. They were far cheaper then other companies I researched. I will recommend RAMExperts to my friends.
"

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