ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

1/5

2023-12-04

WORST COMPANY EVER!!

"What a terrible company, I ordered the parts mobo,Ram,cpu combo & did not send me the back plate needed for the mobo & INSISTED that I lost it then after almost 3+ days they FINALLY sent me one. Now the Mobo stopped working and there been NOTHING BUT delays & arguing back & forth & being ignored by company or cryptic BS e-mails when my intentions where clear to REFUND my money. ANDY FORD claims that accountant is "ill" yet it's there ONLY accountant?

My client is ticked OFF & I'm getting ticked OFF because all this could of been dealt with weeks ago.
DO NOT USE QUIET PC! Trash company thieves & scammers too. you CANNOT trust them as far as u can throw a 2 ton boulder bare handed. Keep your TRASH company in the UK if you cannot ship a simple mobo combo without all these BS issues.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-09-28

Horrific experience

"I have had a horrific experience with these guys. Easily the worst experience that I ever had with a hardware provider. I live in NZ. Ordered two high-end PC's off their NZ website (nearly $8k worth). PC's took 6 weeks to arrive after they got stuck in NZ customs. We then started using the machines. One worked perfectly but the other kept crashing (BSOD). Contacted Quiet PC and they refused to replace the machine until it could be 100% verified (by me) that the crashing was caused by a hardware error and not a software error. Over the following 4 weeks, at their request, I ran a huge amount of tests for them. I ran sfc scannow, memtest, sent them minidumps & whocrashed reports, reinstalled drivers, flashed the bios, removed the graphics card. Eventually, it was determined that the memory was faulty. So they sent me some new memory, but the machine continued to crash. They still refuse to replace the machine until further testing is completed as it still could potentially be a software error. And so my testing and diagnosis (literally hours and hours of work) continues. I would highly recommend that you think very carefully before purchasing from Quiet PC - particularly if you are an international customer. If anything goes wrong then you could have a nightmare like mine on your hands."


Verified
5/5

2012-09-12

"QuietPC has a well organized and easy to shop web store with everything you need to quiet a noisy computer in one place. I messed up entering my order and they emailed me to help me correct it. Very good customer service & prompt shipping with UPS tracking.



"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-05-29

"QuietPC was the only place I could find a Coolink Silenator. They also have the best price for some Noctua fans I need. The order arrived in 3 days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-12-04

"First time ordering from Quiet PC and have no complaints.

They are based in California USA, I am in Newfoundland Canada. They gave me a call to confirm my shipping method where I am outside the USA and advised me that I would have been hit with hidden costs if I had chose UPS, they recommended the USPS ground (I was in no rush), still got hit with a extra $24 in duty but I've faced worse.

~3 business days to ship the order, another 13 to receive the package. Using google map, the shipping distance was ~7,000KM & a ferry crossing.

The package was well wrapped, lots of paper stuffing with no damage suffered during shipping. Everything was included in one package.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-08-01

"These guys have very strange shipping policy:
1.Shipping is overpriced ( They offer only UPS method and will ship a small item (0.06 lb)for $7.70
by Ground UPS in a 1 lb box). Item cost is $7.75!
2.Estimated delivery time for this shipment is ONE week from California to New York!
If they would send my order with US Postal Service I could get it for 2-4 days and cheaper.
I'm very disappointed.
Alex,
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-05-23

"Super fast delivery, ordered on Thurs, arrived Friday morning. Cheapest price for what i was looking for and reasonable delivery charge also.

Very helpful and friendly service on the phone and via email. I spoke to a nice woman who described the heatsink/fan to me as it was a B-grade and i needed to be sure it was in okay condition and when it arrived it was.

RECOMMENDED.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-04-03

"Shipped the same day, got it the next day. Good box packing and no problem with the item."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-12-14

"Shipped quickly, arrived quickly and got what I ordered. I couldn't ask for more. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

MI
5/5

2007-05-23

"I've ordered twice already from QuietPCUSA, and I have to praise them for their awesome service and delivery.
QuietPCUSA has many hard to find products and they also have specials.
Thumbs up QuietPCUSA. Will do business again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-01-23

"Sorry, I posted my review to the wrong company, so disregard this posting."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2006-04-06

"Couldn't find any other resellers that has the Acousticase C6607. Read some great things about it, though a little pricey the design and anti-dust feature suits my needs.

Ordered it Sunday night and recieved it Wednesday morning--quick for ground shipping imo, though I do live in California--the same state as the reseller. And the ground shipping was cheap also ~$12.00 for over 30 lbs of material!

After price checking of some other items the site was selling, they are pretty competitive actually so I dont fell like I was totally ripped off after all.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-01-13

"Really quick service!!! I put in my order on Wed late afternoon and received the product the next day! It probably helped that the merchant and I both reside in CA, but nonetheless, I was very impressed. Also, the product I had purchased was price aggressively, the lowest I could find on the internet.

I will be shopping there again if the need arises.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-06-02

"Quick, easy and painless purchase. Would definitely do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-05-28

"absolutely problem-free experience; no hesitation to buy from this vendor again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site