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Verified
1/5

2010-09-17

"Fraud! Olen Swaim said he did not sell to Canada and that he would refund our credit card and cancel our order. He never reversed the charges and we never got the goods! Now we can't access the Queen's Mountain Outfitter website and our e-mail is returned. Hard lesson to learn!"

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Verified
2/5

2009-11-24

"I am fairly certain that this business is run by someone in his basement. This is the most unprofessional entity I've dealt with outside of eBay and other similar resale venues. My order was placed 11/10/09, but the shipping label wasn't even printed until 11/14/09. The product, a replacement magazine for my Mossberg 4x4 rifle, was shipped via media mail. Yes, the shipping method intended for CDs, books and magazines that takes 1-3 weeks to arrive. I paid $5.95 for Priority Mail.

The package finally arrived on 11/20/09. The only contact I received from the company was after my order was placed. There was no email informing of when the item was shipped and the website has no way to log in and view my account or order status. Though this company had the absolute lowest price I could find, the shipping is horrible. An update or two on my order status would be nice too. I'm hoping it's just a new company that will improve after time
"

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