"It is when things don't go right that you discover the true customer service of a retailer. My purchase was received somewhat damaged. I emailed qualityandstyle and received a reply the same day. They gave me the option of a refund or a reshipment. I saved a few bucks by dealing with qualityandstyle.com directly instead of through Amazon. At first, I thought I might have made a mistake; Amazon has a good reputation for customer service. My fears were unfounded, this place has excellent customer service and fast order fulfillment. I'm very happy with my purchase."