"I'm not confident enough that they know what they are actually selling to make a purchase ... or, judging from reviews here it may be intentional so that people think they have found a great deal on the AX100 when they are really purchasing the AX1000. Dunno.

They have listing for "Sony XAV-AX1000 Double DIN Digital Receiver with 6.4" Display, Apple Carplay and Android Auto" There is a model AX1000 ... but their description is for the AX100.

The pictures are of the AX1000 ... the listed product highlights are for the AX100, and the video they have posted is of the AX100 ?!
"

"Ordered a portable power bank 4/8/19. Called them 4/9 and upgraded to another model. Red email 4/9 in the p.m. advising item had been shipped. I opted for free shipping and that's the way it came to me. Received item 4/11. Exactly what I asked for.
All good. They did right by me."

"Like many of the other reviewers here, this place ****.

Order the item on December 1, paid for everything, got great discount online and 2nd shipping and was supposed to receive it 12/5. Instead, no email sent out, no status report, nothing.

Morning email them today, asking when it would be sent out, and apparently TODAY! 5 hours later, still no update, so I called, and still not shipped, but apparently will be shipped. It was the same person who emailed me, and this tells me that this is a small, small business. I have nothing against small businesses. However, being small, they should be more efficient with the items and stocks, yet they have no idea where their items are, exactly when the stocks arrive and orders ship, yet they are just guessing. Awful. Asked them if it's going to be 2nd day and If i'm going to get them by Friday, and the sale guy gets defensive and loud and claims its going to be ground. Apparently since i didn't pay for 2nd day (it was free shipping promotion, and 2nd day shipping is clearly indicated on my invoice too. ON THEIR STUPID OWN SITE TRACKING SYSTEM no less. The sale guys tries to argue, a la 5 year old style repetition: "you didn't pay for it. you didn't pay for it. you didn't pay for it."

Logic will not valor over stupidity unfortunately, so I don't argue, and promptly ask for a cancellation. Should anything go wrong with the product, these companies will make it seem like your fault. God knows how they handle items with this level of professionalism. There are reasons why these small stores go out of businesses and this is the perfect reason right here.

If I can get one person, just one, to avoid this store with this review, I would have achieved my karma victory over this horrible shopping experience. I will engage all my social networking prowess over the the christmas season to demote this store to medieval oblivion. This store will be the conversational starter that get everyone to chat about their recent horrible shopping experience. I will get everyone to laugh over that CR rep, Sal D, who acted like a 5 year old. I will say, "And he was just like, 'but you didn't pay.' I try to talk, and he was like, 'but you didn't pay." People will quip about how obtuse idiots tend to be. People will share their ideas about Dunning Kruger effect. People will chat about the efficacy of our current government. Thank you Sal D for becoming a bad shopping experience meme in my life. Top line will be "Free 2nd Shipping for this purchase." Picture = Manningface. Bottom line. "Sal D. 'No! Ground. You didn't pay."

For real though, I have not had these kinds of online shopping experiences since the days of Yahoo Shopping in the late 90s. LOL. What are they thinking? AVOID!

Oh while writing this, they refunded me back. At least their refunds are quick, maybe they practice a lot. PLUS ONE STAR!!!!!!!!!"

"Bought a few headrest monitors and Initial they were helpful but I have been having problems and they have now decided they no longer want to help. Pretty bad company"

"Ordered a back up alarm online and was promised quick delivery. After 5 business days I received an email saying the item was back-ordered and no eta. I could have had a different system in my hands and installed in my customers vehicle by the time I was notified the item was not in stock and was back ordered. Customer service person had no response to why it took a week to inform. Would not order from this vendor again."

"Placed an order online on 7/13/14 for 3 items the website had each item listed as fast same day shipping.

Checked fro tracking on 7/15/14 status "Payment - Received" "No tracking ifno"
Checked again on 7/16/14 same status, called left message.
Checked again on 7/18/14 "Order - invoiced" "No tracking info"
Called 7/18/14 turns out they were back ordered on 1 piece, asked why I wasn't emailed a status or called back. no answer. Only offer for a solution to their crappy customer service was to redirect the shipment back to themselves and give a refund.

FIRST AND LAST ORDER I WILL MAKE TO THEM, MAY BE LOWER THAN OTHERS BUT OTHERS HAVE BETTER COMMUNICATION AND SOMETIMES THAT IS WORTH MORE!!!!!"

"I ordered two mobile LCD screens on Nov. 29th at 12:30 AM and requested immediate shpping and USPS priority mail with no signiture required. I called on Dec 1 and they had not even shipped yet. The guy told me they would ship that evening and I would have them by Friday. I checked on Saturday afternoon and they are scheduled to arrive on Dec 6, (shipped UPS ground after I paid $40 for USPS priority) with signiture required. I am refusing the shipment as I don't need them after this week.
Update: Jan26, 2011, Contacted the store again because I still had not received the refund. I talked to Lorenzo. He told me that he would process a refund but they normally change a restocking fee. I don't feel that is fair since they messed up the shipment.
Update: Jan 27, 2011, Lorenzo has offered to apply the restocking fee towards another purchase and even a discount.I am now getting customer service. I am going to proceed with another order with them as I am now convinced that they want to make the customer happy. This was a break down in communication that has been resolved. I am revising their rating accordingly to met the current situation. "

"This past weekend (April 2008) I received and installed my AV7500 system in my 2008 Acura MDX. I was anticipating them being very good quality but when seeing them in person I was completely blown away. The quality is awesome and the install was a breeze with no visible cabling. Most importantly, the kids just about had a heart attack from the excitement when I showed them installed. They now want us to just drive around town or be allowed to sit in the garage and watch DVD and play games. Thanks for an awesome product and service. The guys at qualitymobilevideo.com were very helpful during my ordering process.

There are some pics of my install at:

http://www.acuramdx.org/photopost/showgallery.php?thumb=1&cat=500&si=&perpage=12&sort=7&stype=&ppuser=22841

Thanks!

Paul Crisp

"

"I gambled with this online store and lost over $150 with nothing to show for it. I ordered a car flip down dvd/lcd screen package from them, because the price was quite good.

Received package: 1st impression, very poor quality, cheap vacuum formed/painted housing.

Bench tested it: It worked, but video quality was poor, sound was ok with wireless (no car noise to interfere with it yet).

Installed it: Video quality became worse with car running; banding on screen. Sound quality of wireless was horrible. After trying different AV input on unit, the screen blanked out and never recovered.

Warranty support: very friendly staff, told me just send it back and they'll send an exchange. Turned out to be a lie. I got the run around for a week or so and finally someone actually tested it after I kept pushing them on the return shipment. They told me it worked fine and suggested they will send it back to me. I knew this was going to be bad. Sure enough, I got it back and found it still didn't work.

Refund: Typical online store return policy 30 day with 15% restocking fee if not installed. It was past the 30 days and I had installed it. I already spent $21 shipping the lcd and dvd player back. Rather than risk losing more money on return shipping, I shipped the entire package back ($39) and had my credit card company request credit. Finally, got a credit minus 15% restocking for a grand total loss of over $150 and nothing no dvd system to show for it.

STRONG RECOMMENDATION: DON'T BUY ANYTHING FROM QUALITY MOBILE VIDEO.COM. This product had quality inspection stickers dating back 2 years which shows this thing had a very long shelf life, before being shipped to me."