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5/5

2023-03-15

Awesome experience

"Couldn't be happier with the way my order went! Anthony at Quality Floors for less assured me that it would be a problem free process ordering flooring thru them, and he was right! Order was ready for pickup sooner than I was told. There were no damages. And everyone involved was VERY professional! Along with all that the price was less than half of any other seller! This was a vinyl plank flooring that had been discontinued and was also hard to find! We are adding on to the existing flooring we already have and needed thus certain flooring! All I can say is dont believe all the bad reviews! I'm sure there are issues in this business from time to time but it doesn't mean that ALL orders go that way! In my case it was an awesome experience! "

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1/5

2023-02-02

Thieves

"So not do business with these company. Ten months ago, we ordered flooring from this company and they did not send one pallet to us. They drug us through the ringer claiming we had to wait for a 6 month investigation to complete, but they never had any intention on refunding us for our missing flooring. They are crooks. "

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1/5

2018-09-18

FRAUDULENTLY CHARGED OUR CREDIT CARD W/ ANOTHER COMPANY NAME WHEN AN ORDER WAS NOT COMPLETED, NOR SIGNED AS

"QUALITY FLOORING 4 LESS COULDNT GET AN ORDER INPUT CORRECTLY and THEIR ITEM/MODEL NUMBERs WERE INCORRECT ON their ORDER FORM X3 TRIES. WE NEVER SIGNED NOR AGREED TO finalize the PURCHASE YET MANY WEEKS LATER, THEY FRAUDULENTLY CHARGED OUR CREDIT CARD thru ANOTHER COMPANY NAME. They committed fraud and used an incomplete order form to complete. They promised to handle the error immediately YET upon chasing them down the response was constant delays to reach Supervisor. Credit Card company reported them as Fraud as well. BBB has an "F" RATING for similar issues. RUN!!!"


Verified
5/5

2016-03-26

Happy Customer For Sure

"Hey Tim, a quick shout out to you and the crew. Appreciated that when I said email is the best you didn't phone I'm with info and you stayed on top of things 100%

Liked the vibe I got, and of course liked the pricing as well!

Good luck with the bike purchase
"

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Verified
5/5

2016-01-16

Loving my New Floor

"Put the last furniture on my now brand new tile floor! Loving the look and feel!

Happy that everything arrived in one piece- actually items where very well packaged. Nice touch making sure things were A-OK. Let me know when my mosaics go on sale.........
"

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Verified
5/5

2015-06-17

"Executed a tricky delivery for me- for once I felt a company took ownership and handled everything from start to finish without me having to be involved. Wonderful job "

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Verified
5/5

2015-05-15

"These guys were my second choice and glad I chose them.

I checked out online went ok and wished it was easier to add additional items to my cart.

Not quite up to Amazon speed but still easy.

Shipment arrived on time and in good condition.

When it's quick, easy and saves money. I'm in!
"

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Verified
5/5

2015-04-13

"When I called Quality Flooring 4 Less, the flooring specialists were very helpful and I was able to get the information that I needed in a very short amount of time. I would recommend them to anyone!"

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Verified
5/5

2015-03-30

" when I called in, the flooring specialists were very helpful. They went above and beyond anything i had expected. They answered all my questions and had even suggested somethings i hadn't thought of. "

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Verified
5/5

2015-03-28

"Very helpful and friendly staff. I am replacing all my current flooring and used qualityflooring4less to supply the flooring. There were very helpful and friendly when I called and helped me select exactly what I was looking for even though I wasn't able to articulate it clearly. They also beat the best prices I could find. "

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Verified
5/5

2015-03-18

"I needed a new floor for my kitchen and living room, so I used Quality Flooring 4 Less because I had heard really good things about them. I was not disappointed! They did a great job, and it cost a lot less than what I was expecting. The flooring service experts were really helpful, and it was great experience. Will definitely use them again!"

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Verified
1/5

2015-03-03

"Hope you get lucky and get a good, non-china made product. Purchased and had installed about 2,000 sq.ft. of Anderson Hermosa Plank 3/8" x 3" engineered wood. This product is actually produced by Shaw in China (was US manufactured, before all the issues I found from researching). They will fight you tooth and nail if you have any issues with the product.

Our installer found the planks to be delaminating upon installation. He said we should stop the job and get a rep out to inspect the flooring. The house was sold and new owners moving in the end of the week, so that was not going to happen. We contacted Qualityfloors4less and spoke with Chris. He said to send the defective product in for inspection and reimbursement.

The installer replaced about 14 planks over the installation, because some defects would not show up until after being installed. Added over a day to his work. We paid him the extra to save the floors and sort the crap product. We didn't get reimbursed due to not having an inspector come out. They just lie and tell you what you want to hear, so they don't have to deal with a return.

The reason for delamination the installer found after cutting the planks open to inspect was lack of adhesive in spots between the veneer layers. Once he installed them, under pressure the finish layer would eventually pop up on these bad planks.

Overall a horrid experience that I hope to never encounter again. The initial order was returned due to the entire pallet falling over in the truck while shipping. Yes, they wanted us to accept it, broken boxes, wood and all!! This is one reason we were so strapped for time to finish the job.

Not worth the little we thought we were saving, but ended up costing us more in the long run.
"

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Verified
5/5

2015-01-23

"Wife wanted this red tile for her backsplash and she made it known it was, at this house a priority one.

Tile arrived three days after ordering, which was pretty darn quick. One tile came broke but couldn't tell if it was from the factory or happened getting to me. One tile didn't phase me as I had over 15 extras but received a PayPal refund 5 minutes later. Didn't even ask for it but I'll take it

A thank you for calling me to make sure what I picked up from Home Depot was the right stuff. Guess you use certain mortar with wall tile and always appreciate if someone cares after the sale about my business

"

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Verified
5/5

2015-01-15

"I did my whole house with them and had no problems, just be careful buy what you need returns are hard or you lose a lot .....the time I did business with them they also had an ebay store which was cheaper a little , didn't pay attention until after I bought off their website and they refused to give me the ebay price but all in all I'm happy and I would buy again"

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Verified
5/5

2015-01-10

"Well, my best buy so far for 2015. Atlas Concorde Doga that looks amazing.

Very impressed with the company and want to give special recognition to Rojulio for the advice and ideas. Anytime someone spends over an hour with a undecided female that is stressed out over her condo, you have to be good.

"

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