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Product & services pricing
1.25/5
Chance of future purchase:
2.50/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
2.50/5

Verified
1/5

2020-01-29

Still haven't received my order

"Ordered over three weeks ago. Received a confirmation. Was not informed that my order would be delayed. Called seven days ago and was told the order would be filled and mailed that day. It still has not shown up."

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Verified
5/5

2020-01-29

Great!

"I received my order just as expected."

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Verified
5/5

2020-01-26

Found a ay to make it less sweet

"I always had the issue that the powders are too sweet (stevia sweet) for my taste, but once I started mixing it with Greek Yogurt I was sold. It is a delicious way to enjoy Big Red and even Chocolate powder mixes. It's like dessert :-)
Finally I can wholeheartedly enjoy the goodness of these drink mixes.
"


Verified
1/5

2020-01-25

Poor customer service

"I have been a customer for years and I stopped receiving my product so I called customer service. The agent I spoke with was incredibly rude and unprofessional. As it turns out my product was out of stock. I didn’t receive an email informing me of this, instead my shop date was continually moved back . I did receive product that I canceled on line, but it was shipped anyway and the rude customer service employee could see on my account that I canceled it but insisted I did something wrong so if I want to return the product I’ll have to pay the shipping, it’s been three months and I still haven’t received my product. No email, no apology. So disappointed in this company that I have been a loyal customer who has spent over 100 dollars a month for the last 8 years. I’m looking for a new company to buy my fish oil, vitamin d and other supplements from. "


Verified
1/5

2020-01-24

Backorder with no follow-up

"Not happy because you sent a substitute and never followed-up to tell me when I would get the 2 bottles I ordered."


Verified
5/5

2020-01-23

life saver

"My daughter had chemo/radiation burns and needed 2 1/2 feet of small intestine removed. She was on TPN and weighed 94 pounds when she was dismissed from rehab due to expired insurance. I had used Purity Protein Powder and had some available. Made a smoothie of cranberry juice, banana and protein powder for her breakfast. She gained 8 pounds. Her Dr. said to give her TWO a day. We switch ingredients to spinach, apple clear Ensure, peanut butter and/or strawberries. She is being weaned off the TPN. "

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Verified
5/5

2020-01-21

Great products. Great service

"Great products. Great service"

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Verified
2/5

2020-01-21

Disappointed

"I have taking as directed on the bottle and haven't notice any difference in my energy level or anything else.I will go the vitamins I was taking before ,they are cheaper and I get better results "


Verified
3/5

2020-01-16

Multi vitamin

"The the product is fine.
The wait time was too long, over 3 1/2 weeks.
Order was Dec.19 received on Jan.13.
"

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Verified
2/5

2020-01-15

Lost Shipping

"I never received my product but was told another one was on the way. My original order was on Dec 27th and here I am still without product. Don't think I wll be ordering anything else from Purity.

Jeff Novak
Cell: ***-***-****
"


Verified
5/5

2020-01-14

Great people

"I have always appreciated getting the products from Purity. Tabitha is a caring helper for me and always seems to take the time to contact me. I appreciate all the love and concern. "

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Verified
3/5

2020-01-14

The Omega I was missing.

"I believe I will benefit from Krill Omega 50 plus. I ordered the trial and right after I ordered 3 more bottles, but I did not receive them. I was told they were delivered on Dec. 31st, but I did not get them. I probably would have wanted to keep using, but can not afford to throw away almost $60."


Verified
2/5

2020-01-14

Diarrhea has become a friend of mine

"Using the Vitamin D and Fish oil and no problem. Added in Ultimate HA, and Flexuron and thought the cold I was recovering from was responsible. Cold is gone but not the morning and evening emptying of the bowels. I don't mind a good cleanse but haven't found a transitional dosage of the two new products that isn't fully cleansing. OMG. finally took Imodium to get a break from the runs and stopped all supplements. My joints are feeling better but at a cost, so far."


Verified
5/5

2020-01-14

Amazing

"I've used the Flexuron and B12 Berry Lemonade for a month and my joints actually do feel better and I appear to have more energy than before. Hoping this continues."

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Verified
2/5

2020-01-11

Still waiting

"I am on the super saver program where they send your product on a predetermined schedule. I had Dr Canell vitimine D scheduled and they never shipped. I called them 2 weeks later and they said they ran out. I told them to forget it and went to CVS. Next order was Night Sight scheduled to ship before Christmas. It never shipped. Called twice and each time I was told they ran out and would have more in a few days and it would ship right out. STILL WAITING! "

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