"Spoke with Irish via email. We came to resolution for my order. Return shipping fee was waived. I was able to exchange the originally ordered tops for the correct sizes. Will shop with them again.
"
"The scrub sets I ordered fit perfectly. The price is reasonable for its quality and received it in a timely manner. Thanks, will order again!"
“Thank you for your feedback, we greatly appreciate it! Looking forward to serving you again soon.”
"My ordee was received on time and product fits so well, will reorder! thank you!! "
“Thank you so much for the feedback, we value your thoughts and strive to provide the best customer experience possible.
We hope to serve you again soon! Feel free to contact us.
Thank you!”
"Very long shipping, 20% restocking fee. Hard to work with."
"I've ordered lab coats in bulk for my staff and got them on time, the shipping service have an appreciation and the support team was also helpful. the quality of the lab coats were also promising."
"I ordered 2 tops and a pair of pants. The website is user-friendly as I spent less time finding what I want. The shipping was also fast."
"I am impressed with their prompt and reliable service. Recently, I happened to order a pair of lab coats but did not receive them. I contacted one of the representatives to solve the issue. The accent of the representative was a bit different but she looked into my complaint and acted upon it quickly. She made sure I get the order delivered. I highly recommend PU for their quick service and prioritizing my request."
"Someone is definitely stealing card numbers. I made my purchase on a weekend and I did not receive a confirmation email upon ordering. 4-5 days later, my CC informs me that charges have been made (over $1500) and notified me of the theft. Be weary of this! As for products themselves, I did check my order number and it has shipped and now I pray that I will receive what I have bought! "
"So I ordered from pulse uniform, changed my mind the same day and called to cancel. All of that went fine. I got the refund. Then today the 19th of April I check my account and see a charge of over 400$ from a feminine hygiene company. Yeah, nope! Nothing I would order. I Googled and found this page, several other people said they've had fraudulent charges pop up after ordering from them. Someone in the company must be stealing card numbers. "
"I ordered 2 lab coats with embroidery. There was a problem with my order and I contacted the customer service. They have been so wonderful and attentive. I loved the end result and I would work with them again in a heart beat. They’re going to be the one place I’d always go for my embroidery and lab coats from now on!! I’d give them 10 stars if I could. "
"I ordered a B/P bladder some time ago..I wasn't happy with the service or the Representative I spoke to regarding shipping and tracking. I left a not so pleasant review..Then Rose, the customer service supervisor sent me a lovely email, apologizing and taking responsibility for the lack of people skills of the Representative I spoke to. She told me exactly when I would receive my order and the tracking number, and to make things right, she gave me a sizable discount.. I want to thank Rose for restoring my confidence in Pulse Uniform..I will definately do business with them again. Respectfully, Marci O, NC"
"The one thing I look for while ordering scrubs is the affordability and shipment. Due to COVID 19, I was bit more worried about the delivery of my lab coats as it was mentioned on their website that few shipment may get delayed but thank god they didn’t disappoint me at all. Got my lab coats within a week.
I ordered 2 Dickies 83402 and 1 Maevn 755. Both in medium size. This was just my 2nd order from them but the experience was really great
"
"I ordered a embroidered Lab coat from them with my name printed on it.... They tackle all my queries so well since i am a very choosy person so they have given me blueprints of how my lab coat will look like with the embroidery and what will be my font and every single detail the service was simply Fab the shipping was on time and the price is also good i am definetly coming there again for my medical uniforms as well... Keep it up :)"
"I designed my own scrub by pulse uniform made to order service few weeks back. The quality was great so the fitting which was my main concern but it took 2-3 days additional than expected to deliver although totally worth it. The stitching was really upto the standard. It was like I bought my same branded scrub but with my own fitting. Will be purchasing more of this service definitively!"
"I ordered a scrub set from them due to these days we need to change our scrubs on daily shift bases and they got me exactly what i want and within the given time frame. Although the Fitting is a bit snug but i think what i got is best for the price offered. The Material , The Color and the Design all our perfect Thumbs up to them (y) will definitely recommend them and will shop with them again :)"
A rep from PulseUniform, Pulse Uniform, has responded:
“HI, I am extremely sorry for the inconvenience. We are going to send label for the item so you can return it without paying for the shipping fee and you can exchange the items as well.”