"I went through countless overseas providers until I found Proxy Key. They're based in the US, unlike other providers, so I know I can reach them via phone, email, or help desk ticket on my time and not in the middle of the night. Been around for almost 3 years, will stick around as long as I need proxies."
"ProxyKey is definitely the WORST experience I had on internet.
I bought 1 Japan proxy. The emailed me saying that they do not offer 1 JP proxy (only 100 proxies packs for JP) and wanted me to choose another location. Even though 1 JP proxy was available on their website as a service!
I politely explained that there is no point in other locations as I have a specific need and if they cannot provide the JP proxy, I would appreciate a refund.
Here is the answer from their support John Penney: "Unfortunately there is no way for us to be able to refund a bitcoin transaction, this is why we are offering you a different IP in lieu of Japan."
Refusing to refund me and asking me to change my order was already rude enough so I explained that they should take responsibility for the services they offer on their website and insisted on getting a refund. Obviously the rest is known, pretending to be transparent since their TOS states that BTC does not get refunded (Transparent company that offer fake services, yeah...)
I have all the needed proofs in case they claim I am a fake customer or that did not happen like most scam companies do on reviews websites.
My advise: STAY AWAY FROM PROXYKEY, just google "private/premium proxy" and you'll get way more better options. It is not a coincidence that they have that much negative reviews."
"Horrible service,horrible support,expensive and they are very rude in support. i have a problem with proxies and from 10 days they just ignore my messages and they never fix,and the idiot from support come after 8 days and tell me that he can replace my proxies every time,but when i say him that he never replaced he said that he reset my proxies and all are alive,but the problem is with user id and password,i give them the error where is say very clear that the user name and password is not working,and this idiot from support again answer totally out of subject and he say that my proxies work well. they just ignore you and they are very rude,or they close tickets without any answer,or if they answer you to tickets will takes 5-6 days.. every time when i pay they not find my payment,again takes 4-5 days to locate my payment,and in all this time i get several notice about over due payment,date of next due invoice is always different,i paid invoices every time and i still have in my account invoice what show unpaid and get every day email with over due notice, i try fix with support but they are just rude,ignorant and idiots."
"Btc transaction stuck for couple of hours. Proxykey invoice time limit expired after 1 hour.
I sent them hash, that btc went through.
Support answer: Will review your account today and send you an update. Please keep an eye on your email.
11 Days later..: Please provide some more information on this transaction, like date, amount, name/email address, etc.
Time, btc address is on hash which I sent them with ticket. Address, name etc is on my account. I told them so, no answer again. "
"Expensive low quality proxies, worst support that I've ever saw, you getting different order then you've bought and paid and much more.
I'm using private proxies for many purposes for over 6 years and so far proxykey is the worst provider that I've ever met.
Don't waste your money and time!"