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1/5

2023-04-28

Crooks who sell defective equipment

"They need to refund my money. They sold me a defective oxygen generator for ~$600 and told me to send it to the repairman in a different state than where they are located. Then when the repairman did not respond, i called him and he said he could not fix it and that I needed to pay to ship it back, still broken. Promolife did not refund my $600 and stopped talking to me. I also asked them to replace a defective water bubbler and they told me to "buy another one" for $150. They are crooks and should be put out of business for deceptive business practices and for providing absolutely no support or refunds for their faulty equipment. Horrible people and horrible (non-existent) service. Tobias the owner is a real cretin. "

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Verified
1/5

2014-07-11

"HORRIBLE COMPANY WITH HORRIBLE CUSTOMER SERVICE! DO YOURSELF A FAVOR AND STAY AWAY, ESPECIALLY IF YOU WANT TO BE TREATED WITH ANY KIND OF RESPECT. THEY ARE NICE AND SWEET BEFORE YOU ORDER THEIR EQUIPMENT, BUT ONCE THEY HAVE YOUR MONEY, ITS GAME OVER! YOU BETTER HOPE AND PRAY YOUR EQUIPMENT DOESNT MESS UP BECAUSE ONCE IT DOES, THEY WILL TREAT YOU LIKE THE PLAGUE! THEY ARE THE WORST COMPANY I HAVE EVER ENCOUNTERED IN MY ENTIRE LIFE!!!! I WISH I NEVER WOULD HAVE USED THEM. WHAT A TOTAL WASTE OF SO MUCH MONEY. NOW I HAVE TO GO TO AN ACTUAL COMPANY WITH PROFESSIONAL CUSTOMER SERVICE , NOT JUST FAMILY MEMBERS COVERING FOR EACH OTHERS LIES. YOUVE BEEN WARNED MY FRIENDS."

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