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Verified Projector People Shopper
Verified
1/5

2014-09-08

"I placed an order with this company and was very disappointed with the service. They called me the following day to confirm the order and was advised they had called my home phone and I proceeded to inform them we do not have a landline. After they hang up with me they called that number again and proceeded to cancel the order without even notifying us. We waited a whole week and had it not been because I logged in to make a payment on my cc we would have never known. After I called in I was informed their fraud department had cancelled their order because we have a billing address in a different state than the shipping address, that our email address did not match the name on the credit card and that they do not have to call back to inform you that an order has been cancelled.

I was then told that if I wanted to order the projector again then I would have to have it shipped to my address. What is the point to pay for them to ship it to me and then I have to pay again to ship it to our friend?

Before we chose to work with this company we read all the great reviews and was highly disappointed with the service we received.

I will stay away from this company when we make our next purchase and will make sure to tell all of our friends.
"

Detailed Review Benchmark + -
Pricing of products and services
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Verified
5/5

2014-08-20

"i first dealt with projector people in 2002; when i bought my 1st projector. that experience went so well that when it was time to upgrade my home theatre, i started my search here. i was surprised to see my same salesman was still there 12 years later. order handled with ease. rebate paperwork all provided. my new projector has been going strong since day it arrived.

quality business and great staff.
"


Verified
5/5

2014-07-16

"OEM replacement. Excellent customer service support."


5/5

2014-06-06

"SERVICE AND DELIVERY AS EXPECTED.
NO PROBLEMS
"


5/5

2014-06-05

"our experience buying from projector people was awesome they know their business and they attended our customers. "


5/5

2014-05-27

"Todd was so helpful finding the right screen to go with my projector. It was incredibly easy to order with his help. Thank you."


5/5

2014-05-25

"Fast and safe to deal with. Great product also.
"


5/5

2014-05-22

"So far, we are trying to get used to the camcorder. We projected it on a huge screen in a wedding chapel so guests in the back could see better. Thank you for your great product.

Mona
"


Verified
5/5

2014-05-19

"Very much satisfied with PP."


Verified
5/5

2014-05-19

"Great customer service. The items I wanted were in stock and shipped with 2 day deliver at their expense (projector and two pair of glasses).

"


Verified
5/5

2014-05-18

"Gotta love it when a vendor reaches out to you to say that even though you just paid for 2 day shipping they are going to include that in your purchase for free. Really solid vendor."


Verified
5/5

2014-05-18

"I received great information on the phone from a knowledgeable person about purchasing something I knew nothing about. He picked the right item for me & it worked exactly as described.
thanks so much!
"


Verified
5/5

2014-05-17

"Todd did great job, was very helpfull"


Verified
5/5

2014-05-16

"I was very pleased with my screen. When I had questions about upgrading to a different screen material, after my purchase, the customer service I received was fabulous! It's rare these days to deal with such a high level of customer care. I highly recommend!"


Verified
5/5

2014-05-15

"Projector arrived promptly and in good condition. As advertised."