ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2008-07-14

"Terrible.

Ordered the item at 6:30pm PDT on June30th. The item was set to ship within 72 hours. Waited:
July 1, July 2nd, July 3rd and did not have the status change from pending. The charge did go through to my credit card immediately so the item should have shipped. Called the company on the 3rd of July and the customer service number goes right to voicemail (does not even ring) and the number on the visa statement doesnt connect at all.

Company will not reply to email regarding this item. Emailed all of the links i could find, no replies.

Finally filed fraud with my bank and told merchant they have until the 16th to ship the item, no reply and item not shipped.

Since my order 2 more of same item have been sold.

Now, companies mailbox is full so i cant even leave a message.

Will be making a quick webpage on this merchant to warn others TO STAY AWAY.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-01-11

"I was amazed at how fast this item arrived, I ordered it on the 1st, did not expect to get it prior to the 8th...it arrived on the 3rd. Great Service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2007-12-18

"Great Customer Service...I had a problem, and they went out of there way to make sure my Thanksgiving was great..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A