"If I did not live so far away I would drive up there and kick somebody’s ass!!! Danny is worthless don’t trust anything theses people say. Hell it took over 1 month just to issue correct return numbers threw UPS, and the only reason they were able to do that is because I found the f***up they were doing and corrected it. I made a order in the beginning of Oct. it is now mid Jan. and I still do not have my money for returned parts. I went to my bank and filed a dispute. F-that company AND ALL THE CROOKS AND RETARDS THAT WORK THEIR.THEY ARE ALL CLOWN SHOES !!Parts Geek is cheaper anyway"
"The worst CS ever!
I ordered a part, and immedietly tried to cancel the order, by emailing thru the sight, then calling (all within less than 50 mins of placing the order). they lied saying they never got any info from me to cancel the order, then lied saying if they can recall the package I would get a full refund, but if I recieved the package and sent it back there would be a 25% restocking fee, and i would have to pay for the shipping... I sent them proof that I called and left a message so I wouldnt have to pay a 25% restocking fee. but they just insisted that their policies are inplace and would not budge, they offered me full refund in the form of instore credit, or refund less the restocking fee, I chose refund less the restocking fee, because I will never order anything again, so instore credit will not do me any good!"
"Nice products but terrible service. I ordered rotors and pads from ProStreetOnline, my CC was charged immediately. After 2 weeks with no information I started emailing, I was told the pads were back-ordered, and should be in in 1 week. After 2 more weeks I began emailing again, but got no reply. Eventually I called and had them just send the rotors and refund me for the pads. Got the rotors but after 3 weeks did not get the refund for the pads. Called again and was told they "dropped the ball" on the refund, and it may take 2 weeks to post. 5 weeks later still no refund. "
"Pro Street Online, Inc. appears to be a scam. They seemed to be a popular/reputable retailer, and I wasn't at all nervous when ordering from them. Now it's 2 months later, and I still haven't received anything from them. None of my emails are answered, and their customer service will tell you whatever it takes to get you off the phone, but won't actually do anything. BBB indicates an "F" rating for this company -Complete scam! Caveat Emptor!"
"my item arrived at 24th, promised on 20th PAYED EXTRA FOR 4 DAY SHIPPING!!!! on august 4th
never reply no nothing. they dont even noticed that my bank took the money back.
i send it right away back with the fedex guy that arrived with.
STAY AWAY BEWARE !!!! NEVER BUY THERE!!!"
"they happily took my $200 and that was the end of communications. i never recieved anything from them, CROOKS!! i am contacting the better business bureau."
"Charged my card with no parts in stock or shipped. All after I was told parts were in stock. Never return phone calls to check on delivery time.Estimate 30 day deloivery! Cancelled order and waiting. NO debit card credit, no return of money and no info. CEO John Huh (LOL) no help. NO PARTS NO INFO NO MONEY!
Stay away"
"There all a bunch of liar's. I placed an order on March 8, 2009 for two of the same part. I followed up with a phone call on March 18, because my shipping status said order was being processed. The person told me he would look into the problem and call me back. I am still waiting. The next day I wrote an e-mail to customer service to see when my parts would arrive, and I got no response. The next day I called and the person said they would check into the order and call me back, however I told him that I was told that the previous conversation, and no one called back. He assured me he would call back. No one called. That night I left a message on there answering machine. No one called back. The next day I called. I was told my order was being sent to them instead of me by the manufacturer. I told them to cancel my order. That night I got a call that the parts came in did I still want them. I asked to have them overnight shipped to me and I would take them. I was called back and told they only had one, so I cancelled the order. Two days later one part showed up overnighted to me. I called the next day and was told they would look into why it was shipped and that they would provide a shipping label to return the part. It has been one week and no one has contacted me. The best part is I was charged for both parts on my credit card."
"Ordered trunk struts for my 2001 Chevy Blazer. They charged me $51.30 and sent me the wrong parts. They ACKNOWLEDGED IN THEIR EMAIL that they sent me the wrong parts but refuse to tell me how to return what I have and get the correct parts. AND they refuse to refund my money. This is not the only site where I have seen bad reviews (since I ordered.) PLEASE do not order from this company!!!"
"Firstly I must say, I would NEVER BUY FROM THEM AGAIN. When I paid for my car part they took the money out of my account almost immediately and then the run-arounds began... They claimed they were backed up with orders because they went to some car-show????!!! How professional is that? I am glad these people are not ER Doctors or something!! I do not think they are firmiliar with the terms "BUSINESS THEN PLEASURE".
Well after a week and alot of bugging them, they finally shipped my item. Now I hope and Pray its the correct item... Also I must add, their customer service has this "WE DONT CARE" attitude when you ask about your order AFTER THEY TAKE YOUR MONEY.
I am done with this online store. I rather pay a little more for a more reputable store. I hope this review helps alot of you guys out there."
"I ordered 2 bushing kits for a Lexus LS400 as per their web site ($110.42 per kit). Each kit contains 2 bushings.
They only sent me 2 bushings and not 2 kits yet charged me for 2 kits. ($220.84)
They refuse to acknowledge a kit contains two bushings and maintain that 2 bushings is all I get for my money."
"i made a large purchase for 2 cars, oem timing belt, water pump and aftermarket parts for a friends car. They were highly polite and I had my parts in 2 days, would highly recommend them again"
"They shipped me the wrong part, and then basically ignore all my requests to return the product. Check out the complaints on BBB, this is a bad company and you should stay clear of this company!!!!
http://www.goldengatebbb.org/commonreport.html?bid=55436"
"Broad selection and inventory. Site is easy to navigate and find what I want. Prices are competitive and excellent. Order status is updated frequently with emails and tracking number. Would buy from them again."