ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2010-06-10

"2.75 years ago when I bought my Sanyo Z5, I was happy with price ($1500) and service.
When I needed warranty work before the 3 year period, Sanyo will not honor it as they say ProViewDigital is unauthorized.

I have called and emailed ProViewDigital for three days. Not ONE courtesy reply or even a go to hell message.

This doesn't seem to be bad service, it seems like criminal fraud.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-04-14

"Placed an order, got a confirmation and receipt, then never heard from company again. They wouldn't respond to emails or answer phone. I have no idea what happened to this order. My credit card was never charged."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2009-11-26

"It was a really good buying experience. It accept international order normally and do not charge excess shiping cost. Some merchant charge until 60$ to send a Mack warranty. It Is a letter.....
Pro View are honest merchant and I hope they will make good business for years.
Hugues Tremblay from Canada
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-10-19

"I paid for the projector $2150 on 10/1/09 for a AE3000U. Proview was closed for more than a week after that due to the holiday so my hands were tied I would not communicate with them regarding this issue until after the fact. I am concerned with the fact that I paid $2150 for the AE3000U and less than 3 business days later, the price was reduced by one of Proview's competitors to $1699. As you can imagine, paying $451 more for a projector than I should have seemed extremely unfair. Because Proview was closed for Holiday, there was nothing I could do but wait for them to return. I contacted the company the day they returned from their Holiday. They said they would look into the issue and try to figure something out, but it has been more than a week and nothing has been done about this. They kept telling me that they are waiting for Panasonic rep to get back from vacation, etc. I am now more than 14 days past my purchase date and feel extremely cheated by Proview. I hope that they will resolve this in a fair manner soon because I believe I should have purchased from a different dealer.

UPDATE - 11/2/09 I do not recommend purchasing from the dealer, ever. This situation still has not been resolved. I should not have trusted this company. STAY AWAY! THERE ARE BETTER DEALERS THAT WOULD HAVE RECTIFIED THIS SITUATION ALREADY!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-01-08

"I was very pleased with my experience with ProViewDigital. Customer service was very responsive when I inquired about when it would ship. The product arrived a day earlier than expected (I selected free shipping), and was exactly as described: new, complete. I would shop here again without hesitation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-12-06

"RECEIVED ORDERED ITEMS FASTER THAN EXPECTED, SALES PEOPLE RESPONDED TO EMAILS, VERY HAPPY WITH THE PURCHASING EXPERIENCE WITH PROVIEWDIGITAL"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-12-05

"Although the experience with this company started out rough around the edges, they were quick to remedy my situation. Now that I know they strive to work out customer issues, I would not hesitate to work with this seller again. Good overall experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-09-22

"I got my projector in just 2 days by fedEx Quantam, and very strong packaging ... and good deal ... and nice support too.
I strongly recommend this seller.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-09-17

"Purchased a Mitsubishi HC5500 just a few days before the NFL opener. They promised me it would arrive by gameday..AND IT DID! I was worried at first but they came through 100%. Product came in perfect condition and has an amazing picture. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-09-04

"So far so good. Awesome price. My overall opinion will be largely based on how quickly they fulfill the order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-07-24

"Great customer service! Great price. Top notch company. Would buy from again without hesitation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-07-19

"Great seller,Geat price,Shipped in 3 days, Item as stated,Salesperson very helpful and straight foward-honest, unlike previous expierience from another online merchant.Can't go wrong with Proviewdigital."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-07-16

"One of the best resellers to deal with. I bought a Panasonic Projector and it arrived faster than anyone else has shipped any product I've purchased. It shipped the same day and I ordered it a day before July 4th. It arrived in 2 days through regular non-expedited shipping. It was shipped from NYC and came to Boston.
The second reason I'd like to deal with them again is this. I called them about 2 weeks after my purchase with a question and the person who answered it was most helpful and patient. I didn't reach an automated IVR (like please hold for 3 hours kind of rediculous support), nor did I have to endure with someone who had no idea what they were talking about.
I like Proviewdigital and if I plan to buy something else, I'll visit their store again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-07-11

"ProView Digital earns top marks in my books for low pricing, outstanding products, great service and fast shipping! I ordered a Panasonic projector from them and it arrived safely in only a couple of days. Great seller!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-25

"We ordered a Panasonic Projector from this company. Best prices around and we are happy with their customer service and fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A