"Why do you want to know if I am good with you guys when I haven't gotten my merch yet?"
"The part I originally ordered wasn't available from the manufacturer, so the representative (Nairobi) went above and beyond to help me out. Many thanks! "
"It’s been a week and order has yet to ship - not much in regards to updates on expected ship date other than your order ins being processed "
"2nd order of headlights . Housing was not water proof. DRL went out"
"Needed mirrors. Yours were cheapest of the model I wanted. Took under 5 minutes to complete order"
"awesome easy to order no hassels"
"Quick shipping and overall positive experience. No issues. Item is as advertised. "
" Fast delivery, installation was quick, looks great."
"I found exactly what I was looking for at a great price. Check out was easy and shipping was free. A+."
"I’m very disappointed with the shipping charges. When I went through the ordering process on my phone, I wasn’t provided any details on the cost for shipment. I only knew the cost of the shipping after I completed the transaction. I was charged $90 for a small envelope that weighed in at 4.5 ounces. Absolutely outrageous! I am satisfied with what I ordered but the shipping… Too expensive! "
"The lights were exactly like the image, they honestly exceeded our expectations. It was a little tricky getting the bumper off to install them but that's at no fault of Pro Tuning. We will definitely go with them for future lighting needs! We ordered them on 03/08/24 and they arrived neatly packaged on 03/13/2024. The description said additional wiring was required but mine was already wired and included the ballast. Beautiful, bright display!
2009-2016 Dodge Journey LED Light Tube Projector Headlights - Black
SKU: SPY-PRO-JH-DJ09-LBBRL-BK
"
"Great everything is what I wanted "
"Simple fast and easy process, good products will definitely might from here again soon"
"Ordered a pair of headlights 15 February 2023. One unit started leaking a few months after installation. Due to personal family issues I waited until the 12th month of the one-year warranty. PTL has refused to honor their warranty or stand behind their product quality. Using the PTL calendar the warranty starts a day before the order was made not when the units are received. I would not purchase any products from this company and run away from any company actively trying to make unhappy customers. "
"Y'all think I'm stupid or something? You're going to ship me some tiny looking headlights that's plastic and it looks like it's made for a kids toy. Are you freaking kidding me?"
"Would be nice to have instructions for attaching rubber strip provided around light. Ali’s adhesive it comes with no good,"
A rep from ProTuningLab.com, protuninglab, has responded:
“Hello
We apologize about this issue. Your order is within warranty; please email us a warranty request at Support@ProTuningLab.com if the issue still exists.
Thank you!”