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0.00/5
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3.75/5
Customer service:
3.75/5
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0.00/5
5/5

2023-05-18

Great service repair

"My experience in the service department was great. The employee I worked with was friendly, responsive, respectable, and easy to work with. I would recommend this business to anyone looking for a Wave runner/jet ski. "

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5/5

2022-11-12

Jake was Great

"My husband & I just bought 2,2023 Polaris sportsman 850 Quads. Jake Morrison at Pro Caliber in Vancouver,WA. was Fantastic! We were in & out within 2 hours! Thanks so much Jake for all of your hard work & dedication! Linda:)"

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1/5

2019-07-18

They take advantage of you

"This business sold us a motorcycle they knew had a problem with the clutch, we have service records from the time they received it until it went on the showroom floor to prove it. After paying them to have them fix the clutch problems we were experiencing the problems are still there. They refuse to fix the issue without us paying more and will not take responsiblity. Don't waste your money at Pro Caliber Motorsports in Vancouver unless you like being taken advantage of."

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1/5

2017-09-22

If you like missing some parts that you ordered with no follow up on their end they get from here

"Absolutley the worst customer service I've encountered anywhere. Ordered a few big pricey items from them and they got to me fine, Ordered about a dozen more things for my bike in the second order and the majority came. Missing some small crucial parts for my machine, and they advertised a full K&N intake on their site but I received only an air filter, completely wrong size non the less. No biggie mix ups happen so I emailed them and was talking to CHRIS ROSEN he assured me that everything would be taken care of. I let him know I was making another order soon and so he doesn't have to loose out on shipping costs he can just toss what was missing in the box. Placed the new order and let him know I did. I have not received a single response after that. And wouldn't you know it.... The new order I placed was missing items as well. BEWARE BEWARE BEWARE!!"

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1/5

2017-06-23

Service, shipping, ****

"Slow to get orders out.
No call backs
Shipping for orders $99+ was free once
"

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2/5

2017-05-23

Poor communication

"Where to start I placed my order 8 days ago got confirmation email then nothing no tracking number or any follow up have left 2 voicemails no return call sent a email no return email even messaged on Facebook and still no response. I would just like to have the tracking number so I know when it was shipped and when to expect delivery."

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Verified
2/5

2013-06-27

"I love the prices on ProCaliber.com for their OEM motorcycle parts. They are much cheaper than buying directly from the dealer. My main complaint with them is the speed of their shipping. I have ordered twice from them and both times it took 10 days to receive my items. It took them 4 days just to ship them out. I have ordered many things online and this company is the slowest yet."

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Verified
5/5

2011-11-09

"Best OEM Motorcycle Parts Pricing I could find on web the plus the shipping was fast and free!"

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