"Great doing business with an American company that does business the right way, taking care of customers!"
"Thank you as all ways my first go to "
"Called 3 times about my order to see when it would ship. Got 3 different answers and after double checking they would change their answer again. 2 of the 3 reps treated me like they didn’t care to help and would rather cancel my order than help, which is what I did after the 3rd rep was acting that way. Sad because I had an optic in the online cart about to purchase it but was holding off until I saw how that order was handled. Would not recommend to anyone. Competitive prices but poor customer service "
"Had great service and fast shipping."
"Love PA! Always have great deals. "
"Excellent customer service.
Knowledgable staff.
Products in inventory for immediate pick-up or delivery.
This was not my first time to buy something from them and it will not be my last."
"Address didn’t auto populate like every other website I purchased from using iPhone. Otherwise all good experience. "
"Never had an issue, always on point, fast shipping thank you"
"Great product, good price and on time. "
"It’s a great store i always order everything through them "
"My wallet hates how readily available and easy PA makes my shopping needs. "
"Customer service is amazing and friendly...don't have many issues but the ones I got, they resolve it quickly and with no hazzle... "
"Ordered some ammo came in 2 days"
"Great selection and value. Extremely pleased!"
"Very satisfied with the stock and overall selection of items available. Very nice to find a single source for all the AR parts that i will be getting. Plan to get a complete Aero Precision AR built from a stripped lower and all the goodies to make it mine!
"
"I shopped and it was quick... shipping was fast"
A rep from Primary Arms, PrimaryArmsInfo, has responded:
“ We are sorry to hear that as that is not the experience that we want you to have while shopping with us. It was good to speak to you on this matter. We look forward to talking to you again so we may take care of you properly. Please let us know if there is anything else we may help you with.”