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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2010-11-01

"I ordered 110 units from this seller of Norton Antivirus 2007 w/antispyware as advertised. He sent a version without Antispyware which does not work and will not upgrade ever.

he refused to cooperate and said no refund even if not as described. Very bad
"

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Verified
5/5

2005-06-02

"Excellent RAM prices and quality. No problems with delivery. Choice of USPost Office or UPS.
I have been a customer for over one year.

It was delivered on time and the order was correct. Rate a 10 if that's the highest.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-05-09

"Excellent Customer Service. Recommended the right Product and competitive Pricing. Very good Communciation by email and phone and TOP Quality service. Highly Recommed. ***** Service"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use