"I am very happy and satisfied with the attention and the outcome of my concerns. Ashley is an excellent customer care representative. She was quick to reply to my initial email. She really took care of me! Thanks to her, I will continue to shop at Prep Sportswear and I will continue to receive emails from you! "
"I chatted to check on an order just placed. Ashley was super quick with answers, and followed-up asap via email after additional answer received from Production. On the front lines of Prep Sportwear, Ashley ranks at the top of customer service experience!"
"For 2 weeks I tried calling every number on Prep Sportswear on-line info. I left multiple messages, trying multiple numbers. After contacting via email, Ashley successfully answered my questions and provided a solution to my problem. Thank you Ashley. I urge everyone to use Prep Sportswear EMAIL!"
"Ashley was a tremendous help with a return. Quick response time and follow-through. Thank you, Ashley!"
"My shopping experience was great and Ashley gave the BEST customer service!
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"Besides having a nice product with a lot of options, the customer service was very helpful, informative, and quick to respond. I dealt with Ashly, who did a terrific job answering my order questions. "
"Excellent experience. I made a mistake on my shipping address and sent them a message when I realized it. Ashley responded promptly and ensured me everything had been corrected. A+ will do business again! "
"Customer service was very helpful and quick."
"Ordered several items from Prep Sportsware. One item was the wrong size. Greg was able to help me in a very timely fashion. Thank you Greg. You are amazing.
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"Hello!
This was my first purchase ever on your website. I have an Aussie friend who got me into AFL, and I saw this company made different styles and even a feature that allowed me to pick and choose which logo to use and wear. I live in America, so I was able to add the number of an American player to the back of my sweater. Kind of like a sweater jersey! Except I had one too many to drink, and accidentally ordered a YOUTH Medium instead of an adult Medium.
So, I spoke to Greg S the next morning and asked if I was too late to change. Unfortunately It was (they put these into production QUICK, which is a good thing), but Greg offered as a one-time deal a replacement at no charge. My original item delivered, and asked Greg S to help with a replacement order, which he did. He even went above and beyond and asked me to confirm the size to make sure it was a fit. The quality of the original was above my expectations, it has a really great feel, and the logo looks amazing. Thanks greg and team for a great quality sweater, I will be back to order another for her once she sees how I look in it hahaha."
"Nice products, good service"
"Although the wrong size was sent, Ashley in service did a great job getting me the right size. Great product and staff that make things right! "
"Great experience overall! "
"I had an issue and reached out to customer service. Ashley could not have been nicer or any easier to work with. It is because of Ashley I will recommend your company!!"
"Ashley was friendly and resolved my issue quickly! Thank you, Ashley!"