"Good customer service.. Great quality product and had multiple compliments."
"The Russell “athletic” shirt was just cotton. Didn’t have any athletic feel to it, no dry fit material aT all, and no returns. My husband is gonna sweat right through it. I’ll prob gift it to someone else. Also, sizing seemed a bit on the smaller size. Luckily shipping was super quick. "
"I highly recommend Prep Sportswear as they are easy to work with, have great customer service, especially Ashley and have great pricing. Ashley helped to quickly get my new order in and shipped quickly. Thank you again Ashley and Prep Sportwear. "
"The sweatshirts are great, but BEWARE- they run very very SMALL!! My son who usually wears a youth S/M needed a youth XL. Size up atleast 1 if not 2 sizes!!"
"I had an issue with a customized order. The name was not capitalized in the correct places. The issue was resolved quickly & I received it quickly also! I have ordered from here several times (personalized items) & the quality of each item along with the embroidery was great! I have never been disappointed. "
"Experience was good. Just disappointed that the youth size large is too small for an 11 year old. "
"Great sweatshirt. Excellent quality. Very prompt shipment and delivery. Easy to use and order from the website. Thank you!"
"Everything looked great! Quality was amazing and it’s true to size. "
"I'm very happy the way all the shirts turned out. I have one problem the shirt for me after I washed it the Y in my son name is come off. What can I do fix it ? "
"Very prompt service! Giving this as a Christmas gift, so hope it fits."
"For starters, I don't love that there isn't someone to speak to on the phone in customer service. I had a question prior to ordering and it took time to get a response - which could deter someone from coming back and ordering. I ordered three sweatshirts from the store. The FanThread brand is terrible. Not only is the sizing about 2 sizes too small, but there is no stretch to the sweatshirts and it feel almost suffocating. They call this a premium brand, but I would heavily disagree. When I measured the sweatshirts (width and length) after receiving them compared to the chart - it was nearly 2" off from the sizing chart for both FanThread apparel. I reached out to customer service and was put in touch with Ashley. She did a fantastic job of being thorough and helping to resolve my issues quickly. Ashley is a great CSR and the best thing about PrepSportswear. She handled things efficiently and left me feeling slightly better about the money spent and the product I received. As for the shipping, it does take nearly 3-4 weeks to receive. I would not order something if you are in a rush! "
"One of my shirts was miss printed and one was missing completely. Ashley was great. Took care of it and issued my new ones. "
"Ordered a month before event. My item still has not shipped and the event has come. They will not refund. Their reason being too busy. "
"Never been so dissapointed I was so excited to receive my school jersey I ordered weeks ago. I work at the school I graduated from 47 years ago so I wanted the year 1976 printed on it with School name. I am a size small but the small I received was more like a child size small. The collar was so puckered from the way it was stitched. Wasn't even worth 5.00 never mind what you charged. Should have stuck with school company. Atleast quality was worth the price. Should have read reviews before ordering because never would have given you a dime. Shame on you for selling and overcharging for products. I would never recommend Prep Sportswear to even my worst enemy."
"Ashley went above and beyond to make things right, ill definitely be back to order more! Thank you, Ash! "